2018 national three-level public hospital assessment results out of these provinces have the highest patient satisfaction

, July 2 -China's National Health and Care Commission on July 1 reported the 2018 national three-level public hospital performance appraisal of the national monitoring and analysis of the relevant situationThe results showed that the five provinces with the highest patient satisfaction were Hunan, Jiangsu, Shandong, Jiangxi and Zhejiang, while the five provinces with the highest inpatient satisfaction were Jiangsu, Shanghai, Shandong, Hunan and HenanIn order to further deepen the reform of public hospitals and promote the construction of modern hospital management system, the General Office of the State Council issued the Opinions on Strengthening the Performance Review of Level 3 Public Hospitals in 2019, and launched the performance appraisal of three-level public hospitals nationwideThe National HealthHealthCommission and the State Administration ofMedicine and, in conjunction with relevant departments, carried out monitoring and analysis on theof 2,398 tertiary publichospitals in China, and formed a national monitoring and analysis of the performance appraisal of three-level public hospitalsFrom the performance appraisal data released on the 1st, the quality and management level of medical services in the three-level public hospitals have been continuously improvedIn 2018, the total number of patients in the country's tertiary public hospitals was 1.36 billion, an increase of 9.93 percent over 2016, and the number of discharges was 80.47 million, an increase of 13.8 percent over 2016, both higher than the increase in the number of active and single-digit numbers of employees and bedsThe effect of the construction of the graded diagnosis and treatment system is gradually showingFrom 2016 to 2018, the number of emergency and inpatient referrals in tertiary public hospitals increased year by year, with the number of patients transferred to the second-level hospitals or primary medical institutions in the Medical Association reached 1301.73 million in 2018, an increase of 45.45 percent over 2016, and the number of outpatients and discharges decreased, and the downward referral of suitable patients became a trendThe ability to treat patients with difficult and critical conditions is constantly increasingIn 2018, the proportion of discharged patients in tertiary public hospitals in China was 27.4%, minimally invasive surgery was 15.9%, and the proportion of level 4 surgery was 16.4%, all of which were improved from 2016, and the technical capacity of comprehensive diagnosis and treatment in tertiary public hospitals was continuously enhancedThe incidence of complications among patients with tertiary public hospitalsurgery in 2018 was 0.48%, and the infection rate of class I incision was 0.71%, both lower than in 2016Among them, Shanghai in the proportion of discharged patients surgery, discharged patients four-level surgery proportion in the forefront of the provinces, the incidence of complications of surgical patients and class I incision infection rate of the lowest in the countryIn 2018, the outpatient satisfaction and inpatient satisfaction of the third-tier public hospitals in China were 84 and 90 points, respectivelyThe five provinces with the highest outpatient satisfaction were Hunan, Jiangsu, Shandong, Jiangxi and Zhejiang, while the five provinces with the highest inpatient satisfaction were Jiangsu, Shanghai, Shandong, Hunan and HenanAmong them, Hunan Province, Shandong Province, Jiangsu Province, outpatients and inpatients are relatively high satisfactionThrough the performance appraisal also found the following major problems: the development of the country's three-level public hospitals is unbalanced, inadequate problems are more obviousFrom the provinces, the three-level public hospitals with better monitoring results are mainly concentrated in Beijing, Shanghai, Zhejiang And Sichuan provinces, and the monitoring and analysis results are mainly concentrated in Heilongjiang Province, Liaoning Province and Inner Mongolia Autonomous RegionFrom the perspective of regional development, the overall index of public hospitals at the three levels in Sichuan and Chongqing in North, East, South and Southwest China is better, while the provinces in Northeast, Northwest and Southwest China are weak except Sichuan Province and Chongqing CityThe problem of hospital patients seeking medical treatment across provinces and provinces still existsAnalysis of the national tertiary public hospitals in 2016-2018, the number of patients in the country's tertiary public hospitals in 2018 was higher than in 2016 and 2017The provinces with the largest number of patients were Anhui, Hebei, Jiangsu, Zhejiang and HenanIn the provinces with more patient outflows, in addition to the Yangtze River Delta and neighboring provinces due to economic development, convenient transportation and other factors, other provinces three-level public hospitals are generally weak, it is difficult to meet the local people's demand for high-quality medical servicesThe top 5 provinces with the largest inflows were Shanghai, Beijing, Jiangsu, Guangdong and Zhejiang provinces, accounting for 53.6% of all patients who went to the hospital in different placesThe large influx of off-site patients also poses some challenges to medical services in Beijing and ShanghaiThere is a need for further mobilization of the motivation of medical personnelUnlike the high eras, the satisfaction of medical staff is still not high, among which, the satisfaction of medical personnel in Hainan Province, Guangdong Province and Xinjiang Production and Construction Corps is lowThe most unsatisfactory areas for medical staff are compensation and benefits, work content and the environment Assessment data show that in 2018, 10.46 percent of the staff expenditure of tertiary public hospitals accounted for less than 30% of business expenditure, mainly in Liaoning, Henan and Hebei provinces (Complete)