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A few days ago, Shandong Provincial Market Supervision Bureau, the Provincial Consumers Association, the Provincial Nutrition and Health Food Industry Association, the Provincial Food Industry Association and other 24 industry associations jointly held a symposium on "Gathering Your Strength and Building a Reliable Consumption Environment"
At the symposium, the participants conducted in-depth exchanges and speeches on how to play the role of industry associations, conscientiously perform their main responsibilities, and actively protect the rights and interests of consumers in related industries
In order to give full play to the talents and professional advantages of industry associations, unblock consumer complaint channels, resolve consumer disputes in a timely and efficient manner, and save the cost of consumer rights protection, Shandong Consumers Association decided to set up a "consumer rights protection workstation" in the industry association
(Ma Yonggang and He Yalin)