600 yuan wallpaper posted after the discovery of color difference, can not be returned?

China Paint Network
:
, wallpaper has become the first choice for many home decoration. Not long ago, Ms. Wu, who lives in the board bridge area of Yuhuatai District, bought 600 yuan of wallpaper in a wallpaper shop near the district, ready to decorate the living room, the merchant promised that if the purchase of wallpaper can send people to the door for free. After picking out a khaki-like wallpaper, Ms. Wu paid and went home.
the next day, Ms. Wu was at work, received a door-to-door installation of the business phone, because there are elderly people at home, so Ms. Wu agreed to the business installation requirements. Looking forward to Ms. Wu came home from work to find that the pasted wallpaper color and the color she chose at that time is different. Worried that I couldn't see clearly at night, Ms. Wu confirmed again the next day, "Definitely not the one I booked at the time." Ms. Wu said, so she called the business and asked what was going on.
, however, the merchant said that the wallpaper that ms. Wu had attached was the color Ms. Wu had booked at the time, but only because of the difference in color difference. Ms. Wu insisted on the exchange, but the merchant believes that the wallpaper has been afflyted if not because of quality problems, will not be returned. Helplessly, Ms. Wu dialed 12315 to complain.
received the complaint, Yuhuatai District Market Supervision Bureau staff conducted an investigation, and to Ms. Wu's home to check the situation, found that the color difference phenomenon does exist. After mediation, the final business person in charge admitted that the problem is due to the store staff carelessly took the wrong goods caused, willing to ms. Wu free replacement wallpaper or one-time compensation Ms. Wu 300 yuan. After consideration, Ms. Wu chose to take 300 yuan in compensation.
To this, Yuhuatai District Market Supervision Authority staff reminded that in the purchase of wallpaper and other home products, in addition to must keep good sales bills and other vouchers, must consult the sales staff in detail various parameters to determine the variety. Then start calculating the amount of wallpaper. And a one-time purchase of the same batch number wallpaper, leaving enough to repair the margin, to avoid sub-purchase may have color difference. When installing on-site, also pay attention to whether the product model and lot number installed are consistent with the order at that time.