A letter to Evonik's customers and partners in China

Dear customers and partners, happy New Year! In the extraordinary period, the words are as good as the face The year of the gengzi rat began in a way that no one had expected The development of new coronavirus (ncov) is affecting the hearts of hundreds of millions of people Since the outbreak, Evonik has been closely following the development of the situation In order to ensure the health of our employees and the safety of our factory, we have responded to the national and local government's requirements for epidemic prevention, and made unremitting efforts to properly deal with various problems that may be caused by the epidemic At this moment, we are pleased to share with you that since February 10, all 10 factories and 4 offices of Evonik China have been fully restored to production and operation We will actively cooperate with our customers and partners in the normal production based on the group's global procurement and supply chain resources If you have emergency orders related to epidemic prevention and control, please contact Evonik's business team in time, and we will try our best to find the possibility of rapid delivery for epidemic related orders according to local policies No matter when and where, it is the responsibility of Evonik to provide professional and high-quality services to every customer and partner So far, China novel coronavirus has not infected any new employees in China and the world In the early stage of the epidemic, we set up a regional emergency management team for the first time to guide the anti epidemic work and production and operation plan Our business team is closely connected with every customer and partner to ensure timely follow-up and guarantee demand Our multiple functional departments work together to carry out employee communication, procurement and distribution of protective materials, emergency management of suppliers, etc., to effectively ensure the health and safety of employees and plant safety, while ensuring that the impact of the epidemic on customers and partners' business is minimized "Keep close to customers and achieve each other" is what Evonik has always insisted on Although there are still many uncertain factors due to the impact of the epidemic, we promise to take all potential risks in operation seriously and make every effort to minimize the possible impact of the epidemic on the product supply of Chinese customers Finally, thank you for your confidence, understanding and support for Evonik in this special period Together, we can overcome difficulties Evonik firmly believes that we will defeat the new coronavirus as soon as possible and build a peaceful, healthy and better future Evonik China February 11, 2020