Building enterprise risk management system is the development trend of retail industry

Our reporter Wang Xiaoxuan

In recent years, with the continuous changes in the external social environment, consumer behavior and lifestyles have also changed.

Property risk becomes the primary risk

How retail enterprises can prevent risks, use comprehensive risk management concepts and systems, and improve risk prevention and control awareness and comprehensive risk management capabilities, which is of great significance to improving the sustainable management capabilities of enterprises

In the past three years, the COVID-19 outbreak in many places has been characterized by sporadic, intermittent and unpredictable features, resulting in frequent interruptions or major impacts on the normal operation of enterprises, and exacerbating the difficulties of business operations

The "Report" surveyed the risk management status of nearly 100 retail companies and found that, compared with 2020, property risks have surpassed personnel risks and become the primary concern of managers in terms of corporate risk prevention and control.

In terms of the organizational structure of risk internal control, more than 70% of the companies have set up special departments or risk management committees to be responsible for the company's overall risk management

Research on enterprise inventory management shows that sales are significantly lower than expected due to the epidemic and other reasons, which has become the biggest reason for enterprise inventory backlog

After the implementation of the information and data security-related bills, more than 40% of enterprises clearly have a dedicated team to take the lead in following up on the two bills, and more than 90% of the enterprises clearly have a special department or team responsible for following up on the bills

In this context, how to further use technology to improve human efficiency, provide customers with a good shopping experience, support companies to improve product strength and supply chain management, and allow consumers to return to the line has become an important issue for brick-and-mortar retailers

Enterprise risk management in the post-epidemic era

With the rapid development of Internet big data and intelligence, enterprises have undergone digital transformation

When enterprises carry out risk management, the most desired effect is to reduce operational risks and reduce losses (half of the respondents believe that), followed by comprehensive assessment and improvement of processes to reduce the probability of risk

Compared with the survey results on the risk points of enterprise prevention and control in 2020, 86% of the respondents listed personnel risks as the main risk points of their enterprises, followed by property, products, finance and transportation

Retail companies can fully integrate and apply industry resources when improving their risk control capabilities.

In terms of digital construction, facing the characteristics of massive data, low efficiency of traditional manual mode, and difficulty in identifying fraud risks, retail enterprises can quickly identify risks in real time and improve the efficiency of risk control by building a smart risk control platform based on big data

Build a risk management "big risk control" system

　　The "big risk control" system emphasizes work coordination, process control, resource integration and effective utilization, and establishes a risk prevention and control system and working mechanism that focuses on legal control and involves all departments, all-round, whole-process, and full-staff participation

　　The construction of the "big risk control" system includes two main contents.

　　"Great risk control" is also reflected in the fact that more and more companies have begun to build enterprise digital risk control platforms to comprehensively monitor risk points in various business links

　　In addition, the "Report" suggests that the construction of the "big risk control" system should be developed as a special course and incorporated into the compulsory course training system for new employees
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Explain the core ideas and principles of system construction and various requirements of system management, and use the Internet and physical classrooms to carry out extensive publicity in the enterprise
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At the same time, the management and control system is embedded in the business process to realize the standardization of the system, the process of operation, the rationalization of the process and the standardization of work
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　　"China Food News" (July 29, 2022 Edition 07)

　　(Editor-in-charge: Gao Na)