Consumers report fake hairy crabs, and the industry associations don’t report the news...

At a time when intellectual property protection continues to be strengthened, what people want to see is that counterfeit sellers are zero tolerance, not tolerated

Recently, a consumer in Jiamusi, Heilongjiang, bought 8 female crabs for 370 yuan at the newly opened "XX Ji Yangcheng Lake Hairy Crabs Jiamusi Headquarters", only to find that they might be fakes when they returned home

In the face of doubts, the association responded.

The suspected purchase of fake goods is distracting, but what is even more discomforting is that not only did not get the support of the association involved, but the report information was leaked

In all fairness, it is a common practice for consumers to report suspected counterfeit sales to the consumer association, market supervision authority, or public security agency where they purchased it

However, industry associations are essentially voluntary industry self-regulatory organizations, which are obliged to supervise the behavior of member units and impose industry penalties for violations.

In this matter, the whistleblower has asked for the confidentiality of the identity information, and the association should take care of their demands instead of quickly "blaming them"

But for now, the association is completely on the side of the business: not only leaking the informant’s information, but also in the case of multiple evidences pointing to the company involved in selling fakes, it unilaterally wins the trust of the company’s self-confidence only after “preliminary understanding”.

From disclosing consumer identity information to forcibly defending companies, it is hard to say that this is strictly monitoring and restricting member companies in accordance with the self-discipline conventions, and investigating and handling them fairly and impartially, which will only fall into the name of "protecting shortcomings

In the past few years, the phenomenon of fake Yangcheng Lake hairy crabs has aroused widespread public concern and damaged its brand image

In the face of consumer complaints, such as blindly favoring member companies, self-regulatory industry organizations may be reduced to an interest alliance that speaks for companies

I hope that this matter can have a fair statement.