A few days ago, the National Standards for the "No-Contact Distribution Service Specifications for Commodities" jointly initiated by the China Business Federation and Meituan and other organizations and enterprises were issued and implemented, providing direction guidance and operational specifications for ensuring contactless distribution services during the epidemic prevention and control period
It is understood that the contactless delivery by Meituan Waimai was first launched nationwide on January 26, 2020
This service is gradually enriched and improved in the form of internal standardized documents of the enterprise, which meets the "zero risk" epidemic prevention and control requirements to the greatest extent
In the following two months, Meituan Waimai, based on summarizing the main points of this service, quickly formed corporate standards and group standards, and rolled out and promoted them in the logistics and distribution and e-commerce industries across the country
The "Specifications for Contactless Delivery of Commodities" is an upgraded version of Meituan's enterprise standards and the group standards issued by the Commercial Industry Committee of the China Council for the Promotion of International Trade.
The standard consists of seven parts, including definitions of terms, service requirements, and services in contactless services.
Specific requirements were put forward in terms of process, handling of abnormal situations, and service quality control
It is reported that the Hunan Provincial Market Supervision Bureau, the Service Trade Branch of the China Standardization Association, the Beijing Food and Beverage Association, and multi-regional standardization research institutions across the country participated in the drafting of the standards
Alibaba Local Life Service Company, Dada Group, McDonald's, Xibei, Meizhou Dongpo and many other units put forward 138 amendments
Zhang Lijun, vice president of the China Chamber of Commerce, said that this national standard can not only ensure the health and safety of delivery personnel and consumers during the epidemic prevention and control period, but also continue to be used in normal environments to regulate instant delivery service operations and meet consumer needs.
The relevant person in charge of Meituan Food Delivery said that this national standard will be strictly implemented, and multiple forces will be combined to ensure online supply to ensure the safety of the food delivery process
(Reporter Xu Feng)