Customers waste the restaurant free of charge, and stop waste can’t be settled...

According to reports, in the past few days, a waiter in a restaurant in Beijing’s Fengtai District has been accused of preventing customers’ food waste, which has triggered continued heated discussions

Although individual netizens have repeatedly persuaded customers to "not reminding it is harassment" to restaurant waiters, public opinion generally agrees with restaurant waiters

However, the restaurant gave these two "waste" customers "exempt orders" on the grounds that "the customers had an unpleasant situation while dining in the store".

The restaurant's "request for completeness" reveals the awkward role of the catering industry in stopping customers from wasting

At present, the "Regulations of Beijing Municipality on Stopping Food Waste" are publicly soliciting opinions, which clearly stipulates that catering service operators should set up persuaders to remind consumers to order and take meals appropriately, and to remind consumers of obvious excessive ordering and taking meals.

In fact, the "Regulations on the Promotion of Civilized Behaviors in Beijing" that came into effect on June 1, 2020, also clarified that appropriate ordering of meals and the practice of the "CD Action" are civilized behaviors, and at the same time, it stipulates that for violators, the management unit has The right to dissuade and stop; if you do not listen to the dissuasion or the stop is invalid, you can refuse to provide services or dissuade them from leaving, and may not refund or partially refund the paid fees as the case may be

From this point of view, the restaurant’s waiter’s dissuasion from customers’ wasteful behavior is justified and not wrong

Not only that, the "People’s Republic of China’s Anti-Food Waste Law (Draft)", which was reviewed at the 24th meeting of the 13th National People’s Congress, clearly stipulates in Article 7: catering service providers should take the initiative to They should provide reminders to prevent food waste, post or place anti-food waste signs in conspicuous locations, or prompt instructions by service personnel, and guide consumers to order the right amount of meals as needed, and must not induce or mislead consumers to order more meals

This reminds us that the relevant law enforcement mechanism should also follow up in response to possible customer waste and non-observance of restaurant advice