"Green building materials consumer protection project" how to protect the rights and interests of consumers

China Paint Network
News: "Green building materials consumer protection project" is committed to protecting public rights and interests, through the construction of green home building materials verification platform, the included green home building materials detailed description, to show the public truly in line with green environmental standards of home building materials; Encourage enterprise research and development and technological progress; To promote the building materials industry to the direction of green environmental protection.
the domestic authoritative evaluation criteria.
Guaranteed project product access standards, the National Building Materials Testing Center China Building Materials Certification (CTC Certification) and the Ministry of Environmental Protection China Environmental Mark Product Certification (Ten Ring Certification) evaluation standards, and gradually through the organization of experts to develop various types of building materials products green environmental protection definition measurement standards. High-spec access system to ensure the health, safety, non-toxic and environmental protection of engineering products in the process of consumer use. All enterprises that join the protection project must comply with strict product inspection and sampling system to provide consumer protection in terms of product quality.
to establish a green building materials consumer protection engineering product verification platform.
building materials products that meet the relevant standards can be included in the "Green Building Materials Consumer Protection Project" product verification platform, including the official website (, official WeChat (gbmcpp), "Green Building Materials Consumer Protection Engineering Products Selected Catalog" and designated media. The verification platform provides a detailed description of the environmental standards, raw materials and production processes of the green home building materials included, the purchase and protection of engineering product liability insurance, the contribution of corporate social responsibility, the inspection of enterprises, the compensation of consumers, and the enterprise authorized sales terminals and other information. Consumers can use the anti-counterfeiting verification logo on the digital code and QR code query, anti-counterfeiting label using advanced technology, each label corresponding to the unique product, through the digital code and QR code query, you can get to join the engineering enterprise products related information, to ensure the authenticity.
establish a consumer rights and interests protection mechanism, clear complaints acceptance and compensation methods.
to join the protection engineering enterprises for the public commitment, such as product environmental protection indicators did not meet the corresponding access standards for the protection project publicity, to give consumers double compensation.
enterprises to buy green building materials consumer protection engineering product liability insurance.
China Pacific Property Insurance has set up a special liability insurance for green building materials consumer protection engineering products for the protection project, and the underwriting of the engineering products is defective, resulting in personal injury, illness, death or property damage of the person or third party who uses or consumes the product, as well as economic liability due to the law, effectively reducing the market risks faced by the enterprise.
public welfare funds to help consumers in need.
Green Building Materials Consumer Relief Fund is a charitable relief fund set up by the Green Building Materials Fund of the China Social Welfare Foundation to help people in need who have been harmed by the purchase of non-green building materials. Green building materials consumer protection engineering products have been fully integrated into the scope of green building materials consumer assistance, consumers can apply for assistance in accordance with the relevant processes.
all information and accept the supervision of the whole society.
project through the official website and designated authoritative media, to the whole society to protect the project product information and brand reputation, to accept the supervision of the whole society.
establish a brand monitoring system.
to join the brand of the protection project, can enter the protection project big data brand monitoring system, timely detection of problems to solve in a timely manner.
to help consumers defend their rights.
protection project to set up a consumer rights service center and the Ministry of Legal Affairs. Once the relevant problems are found in the products of the protection project, the consumer will be assisted to recover compensation, and if the compensation cannot be resolved through coordination, the organizing committee of the protection project will assist the consumer to report the protection of rights to administrative law enforcement agencies, industry authorities or judicial organs.