How do we defend our rights when we buy problem food?

saying: "People eat for the day!" "。 Food safety is no small matter, but in the face of eating bad stomachs in restaurants or supermarkets to buy spoiled food and other food safety issues related to their own health, many consumers do not know how to safeguard their legitimate rights and interests. Today Dafu on the basis of food safety law, teach everyone in the face of such problems, what should be done?. One
.
toto keep good consumer tickets, problem food photos, problem food ... As long as it helps to prove that food has a problem with the key evidence, all should be left well.. Second
find
responsible whether the producer or seller of food, are responsible for the problem food. For example, we buy moldy beef jerky in the supermarket, we can make the supermarket compensation, but also let the manufacturer compensation.
148 of the Food Safety Law stipulates that production operators who receive compensation claims from consumers shall be subject to the first responsibility system. That is to say, consumers first look for who, who will pay first, can not be pushed. As for the question food in the end who is responsible, follow-up by supermarkets and manufacturers to negotiate can be..Claims for Compensation According to Article 148 of the Food Safety Law, in addition to claiming damages, consumers may also claim compensation from producers or operators for compensation ten times the price or three times the loss, less than one thousand yuan is calculated according to one thousand yuan.
In short, as long as consumers buy corrupt, oily acid, moldy insects, dirty and unclean, mixed foreign property, adulteration or sensory abnormality of food, can claim compensation..Complaint Report If the two sides do not reach a consensus on the amount of compensation, consumers can call the
12315
hotline, according to telephone prompts to complete the food safety incident information reporting process. This is when the importance of retaining evidence is demonstrated, as case processing often takes several days, and retaining evidence is conducive to our follow-up.. To this point, under the investigation of evidence and law enforcement officials, it is believed that the manufacturer of the problem food will give reasonable compensation to consumers. However, in the case of refusal to compensate or the parties can not agree on the amount of compensation, consumers can also sue the relevant responsible person, the use of legal weapons to safeguard their legitimate rights and interests.
.