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    Home > Medical News > Latest Medical News > Internet hospitals and medicines are divided, and patients’ “bad reviews” cannot be deleted. Yinchuan’s new Internet medical regulations have made many breakthroughs

    Internet hospitals and medicines are divided, and patients’ “bad reviews” cannot be deleted. Yinchuan’s new Internet medical regulations have made many breakthroughs

    • Last Update: 2020-08-30
    • Source: Internet
    • Author: User
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    Read: Why New Rules for the Emerging Internet Are Coming Out.
    internet medical innovation exploration, Yinchuan has a new regulation - recently, Yinchuan City Internet medical services norms (trial) (hereinafter referred to as "norms") issued.
    (the full text of the policy can be logged on to Arterial Orange vbdata.cn to view) In order to help the public understand the policy for the first time, on the morning of August 20, Yinchuan City Health Committee through the online live broadcast of the policy interpretation, arterial network full exclusive live broadcast (the end of the text sweep code can be looked back).
    Ma Xiaofei, Director of Yinchuan Health And Health Committee, Liu Yu, Director of the Medical Law Committee of the Beijing Institute of Health Law, and Chen Qiuxuan, Director of the Healthy Economic Research Office of the Population Institute of the Chinese Academy of Social Sciences, introduced and analyzed the Code from different angles.
    of Internet hospitals such as Micromedicine, Lilac Garden, Medic Orthopaedics and Good Doctor Online also spoke at the reading session about the value of the new rules to the industry.
    Yinchuan Internet health care policy is numerous, why the new rules? As the host of this online policy interpretation meeting, Yuan Fang, director of Yinchuan Health And Health Committee Information Center, introduced Yinchuan's existing policy situation.
    2016 to date, the local has issued the Yinchuan City Internet Hospital Management Measures (Trial) "Yinchuan City Internet Hospital Management Measures Implementation Rules (Trial)" "Yinchuan City Medical Insurance Outpatient Major Diseases Internet Hospital Management Service Measures (Trial)" and other 18 supporting policies, 5 industry self-regulatory norms, forming a more complete system.
    the outbreak, Yinchuan City Health And Health Committee formed an Internet Hospital Alliance to open up a "second battlefield" against the epidemic, which played an important role in combating the epidemic.
    With the Internet diagnosis and treatment by the community widely concerned and recognized, the frequency of Internet diagnosis and treatment services has also increased significantly, regulating the Internet diagnosis and treatment behavior, to ensure the quality and security of Internet diagnosis and treatment, has become an important issue facing the Internet medical industry.
    this background, Yinchuan City Health And Health Commission issued the Code.
    , Ma Xiaofei introduced that in the past two years, the rapid development of Internet medical care, the country vigorously promote, but also by patients widely recognized.
    , especially during the outbreak, Internet health care has played a huge role in the medical industry's strategic weight is growing.
    Yinchuan in the exploration of Internet health care more than three years, but also found some problems affecting the healthy development of the industry.
    internet hospitals are uneven, policies and norms are not specific enough, internet medical applications are constantly changing, the service has also produced some complaints, reports.
    Ningxia in 2018 was identified as the country's first "Internet plus health care" demonstration area, Yinchuan as the core area, bear the responsibility of first try, in view of the industry's recent situation, after planning and repeated demonstration in recent months, and finally formulated the Code.
    Xiaofei believes that Internet medicine should not only be vigorously supported, but also to prevent brutal growth.
    "We do not want to affect the healthy development of the entire industry because of the details of the problem, we want to make Internet medical care to the people to bring real medical facilities, to solve the current medical pain points, difficulties, but also to prevent Internet medical care brought about by medical security risks, hope to guide the healthy development of Internet medical care.
    based on the above background, Ma Xiaofei mentioned several principles formulated by the Code: First, the principle of life first, the ultimate goal of any medical behavior is to ensure the health and safety of life.
    by regulating medical activities in all aspects of Internet diagnosis and treatment, improving the efficiency of medical services, ensuring the quality and safety of medical care, and improving patient satisfaction, we can provide better protection for life and health and safety.
    second is to adhere to the problem-oriented, targeted to fill the loopholes.
    "We develop norms, strengthen and refine the whole process management, not sitting in the office to think of their own, is a comprehensive combing of the complaints in recent years, from the consultation link to the treatment link and other full process combing, especially the lack of online doctors and other practical problems developed.
    ", the third is to strengthen the sense of responsibility and service.
    The Code further clarifies that Internet hospitals should strengthen their main responsibilities in the areas of qualification examination, Internet diagnosis and treatment, electronic medical records, pharmaceutical management, medical quality management and data security.
    fourth is to fully draw on practical experience.
    ", in the process of formulating norms, we have fully solicited the views of industry associations and Internet hospitals.
    " Ma Xiaofei introduced that the formulation of the new rules also to Beijing, Shanghai and other places of medical management experts, health policy experts to solicit a large number of views, and widely adopted.
    innovation breakthroughs in the four major aspects of the Code, what innovation breakthroughs have been made by the Code? How do I refine my existing policies? And targeted to solve what problems in the industry? We combined the specific provisions of the new rules and Ma Xiaofei's online interpretation, compared with the already national regulations, combed out four aspects.
    encourage artificial intelligence, but can not be used as an alternative source of information: the National Health Commission, Yinchuan City Health Care Commission, arterial network drawing Internet diagnostic services, especially the picture of the consultation, patients difficult to judge whether the doctor is myself.
    Yinchuan "Code" proposed that the face recognition and other human characteristics should be used to ensure that doctors themselves, compared to the national regulations "encouraging" face recognition and other technologies, there is a higher mandatory.
    use technologies such as artificial intelligence to solve authentication problems, but also improve efficiency and accuracy.
    , Ma Xiaofei stressed the view that "we encourage artificial intelligence to use artificial intelligence as an aid, but artificial intelligence is by no means a complete substitute for doctor behavior."
    " the Code mentions that no artificial intelligence and other technologies should be used to completely replace physicians for consultation, writing medical records, prescriptions and other medical behavior, not through technical means to generate a virtual consultation process in the name of the physician to write a prescription, not all through technical means in the name of pharmacists false audit.
    these provisions are distributed throughout the provisions of the Provisions, and the appropriate use of technical means has been repeatedly emphasized.
    This is undoubtedly in response to some of the previous Internet medical platform upload false prescriptions, the platform "doctors" three seconds to prescribe and other phenomena, in fact, these phenomena are not only occurring in some local Internet hospitals.
    implementation of the Code, it is expected to more specifically guarantee the authenticity of a series of processes, such as consultation, opening, review, etc., to provide reference for industry-wide norms.
    is consistent online and offline, "poor reviews" cannot remove the Provisions, which emphasize the principle of online and offline co-agreement.
    Ma Xiaofei explained that the first level is the standard of consistency, offline diagnosis and treatment needs of diagnostic standards, online also have;
    it is understood that this is the first in the country on the line and offline consistent behavior made clear.
    Source: National Health And Health Commission, Yinchuan City Health And Health Committee, arterial network drawing is worth mentioning that the "Regulations" specifically for the patient evaluation system has been clear, Internet hospitals should set up evaluation functions, patients have the right to conduct real and objective evaluation, and Internet hospitals can not be deleted.
    " to establish a patient evaluation system is very important, Internet hospitals on the bad comments must not be deleted on their own.
    ," Mr Ma said.
    evaluation system is in its infancy in the Internet medical industry.
    At present, most Internet hospitals have shown patient evaluation, some are complete evaluation text, some are keywords, some are stars, but most of them are Internet hospitals "the icing on the cake" function, can really urge doctors, for patients to provide reference is not much, the country does not have relevant regulations.
    Taobao evaluation, public comments to a large extent to eliminate the asymmetry of information, and promote the development of the Internet consumer industry.
    if Internet medicine can establish a practical evaluation system, it can also promote the development of the industry.
    , the prohibition of rebates, doctors' income is not linked to the amount of prescription of the sixth chapter of the Code for "pharmacy services", a total of 12 provisions, it can be seen that Yinchuan on the drug link to regulate the degree of attention.
    Source: National Health Care Commission, Yinchuan City Health Committee, arterial network drawing this chapter in addition to requiring Internet hospitals to establish a high warning drug catalog, must inform patients of drug risks, the biggest breakthrough lies in the Internet medical services in the separation of medicine, medicine, prescription statistics for strict management.
    The Code stipulates that Internet hospitals shall not link any income of physicians to the amount of medicines prescribed by them, nor shall they induce the prescribing behavior of doctors at the profit of medicines.
    " Yinchuan City Health Committee firmly do not allow the offline drug rebate form to be moved to the line! Ma Xiaofei said that some of the platforms were found to be suspected of using the points system or other means disguised to give kickbacks, which is firmly not allowed.
    past, offline medical institutions in the drug-based medical system, resulting in drug rebates, doctors gray income and other persistent diseases, and thus produce excessive medical treatment, medical costs increase a series of problems.
    recent years, the promotion of new medical reform measures, so that the above phenomenon has been quite improved.
    however, with the ad emergence of Internet hospitals, a paper license plate has become a "passport" for some platforms to sell drugs, and this phenomenon is not regional.
    Reasonable compliance, drug sales by prescription certainly work, but once prescriptions are linked to drug sales and amounts, and once Internet hospitals become tools to boost drug sales, the ills that have just been treated offline may re-emerge online."
    Yinchuan this time the introduction of the Code, in fact, keenly aware of the above-mentioned problems, and timely measures to curb the seed.
    the code of conduct of doctors has rules to follow, specifically tailored to the relevant documents of the National Health Council, the Violations of Medical Personnel in Internet Medical Services, with reference to the laws and regulations of offline diagnosis and treatment.
    , Yinchuan's innovation in the Code is that more targeted norms have been developed around the various scenarios of online therapies.
    example, the Code of Practice, doctors will be punished for acts such as: doctors after the appointment did not take place within the prescribed time, the content of the response to patients is too simple;
    Many doctors on the Internet medical platform use their spare time to practice, the time to answer questions is not fixed, and some doctors are used to offline three-word consultation methods, the same online, and online no face-to-face, too simple answers can easily lead to misunderstandings, and even greater doctor-patient contradictions.
    therefore, the details of the Code are easy to appear in the Internet diagnosis and treatment scene, and should be paid attention to.
    specifications tailored to online scenes are also expected to make a difference.
    sources: National Health And Health Commission, Yinchuan City Health Committee, arterial network drawing "according to our last two years on the Internet hospital supervision, there is still a lack of specific basis, so there is a lack of supervision."
    " Ma Xiaofei said, we now put the norms of a line to work out, and then in accordance with the norms to improve the corresponding regulatory measures, in order to take appropriate penalties for daily violations, serious violations of the punishment, rectification until the revocation of the license.
    therefore, the norm is the basis for the next step to improve regulation.
    the landmark value interpretation meeting of the Code, Liu Yu, chairman of the Medical Law Committee of the Beijing Institute of Health Law, expounded the value of the Code from the legal level.
    he believes that the introduction of the Code is Yinchuan Internet health care another milestone, it established six key systems.
    qualification access system, the team of doctors is the product of continuous innovation and development of medical management model, which can improve efficiency.
    but if students work for teachers and lower-level doctores work for superiors, it is certainly not allowed, and the Code provides for the boundaries of team members' responsibilities.
    the management system of medical behavior, the Code emphasizes the principle of online and offline co-operation, and this year's Civil Code refers to the normal level of medical treatment.
    future evaluation of Internet medicine, online and offline consistent may become an important indicator of the normal level of medical treatment.
    the management system of medical cases, in addition to the role of medical and scientific research, teaching, the definition of relevant legal liability is also based on medical records.
    The Code has now initially formed the relevant content of Internet hospital cases, and in the future can further standardize the rules and medical records templates applicable to Internet medical treatment, and improve the quality control system of Internet medical records.
    drug management system, the "Code" of high warning drug catalog, emphasis on real-life review, adverse reaction reporting system is extremely necessary.
    complaints management system, the Code not only provides for complaint channels, but also provides for Internet hospitals to set up a special complaints department, properly and efficiently handle, while for medical personnel to improve the corresponding evaluation mechanism and punishment measures, forming a complete process.
    security system, and the Civil Code of personality rights in the separate compilation, Yinchuan Code attaches great importance to the patient's right to personality, especially the emphasis on the patient's right to privacy.
    " system design is not large and complete, the focus is on the establishment of a practical core system.
    " Liu Yu believes that Yinchuan Code's six key systems are equivalent to the foundation of the smooth development of Internet medical care, after the prison can create a broader space.
    Qiuxuan, director of the Healthy Economic Research Office of the Institute of Population Studies of the Chinese Academy of Social Sciences, summed up the new rule observation as two "three sentences".
    the first "three sentences" about the introduction of the new rules themselves.
    , standardization and standardization are the key to the current development of Internet medical care.
    two key policies for the future: medicare payments and first visits, both depend on standardization and standardization.
    , Yinchuan took the lead in the introduction of the Code, played the role of the national demonstration zone, and fulfilled the corresponding responsibilities.
    , the specification is widely targeted and applies to Internet hospitals registered in Yinchuan.
    , although this is a local pilot area provisions, but the industry has a leading role in the demonstration.
    the second "three sentences" on the specific content of the specification.
    is the object of the norm, which is not only the norm for Internet hospitals, but also the norm for doctors.
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