Libang refresh service system re-engineering to promote the re-painting market standardization.

Home, can always bring people safe and comfortable, warm and pleasant feeling. But with the passage of time, the house began to enter the "ageing period", old stains, faded skin, powdered cracking and other walls, furniture problems are more and more. When you want to renovate, worry about materials, furniture, cleaning and a series of troubles.how long is the standard and construction time of
wall painting? How to check after the construction? ...... These seem to be consumers' perception of brushing services as "blind spots".to solve the pain point to develop standards
win and re-paint the market "ticket"
with the continuous improvement of consumer concepts and living standards, consumers to improve the living environment of the idea and demand is becoming more and more strong. The simple decoration of the home has become one of the ways many consumers choose to improve their quality of life.
the re-renovation of the living environment, consumers have become more stringent in terms of quality, service, professionalism and experience, and consumer-centric repainting services have begun to develop rapidly.
in fact, since
2009 Beijing second-hand residential network sign-off volume for the first time beyond the new housing, the market has officially entered the "stock era." For the home improvement market, the reduced renovation needs of new houses will be partial maintenance, renovation of old houses to fill.
industry insiders said that the housing renovation cycle is about
10-15 years, if calculated according to this cycle, the current market most of the old houses have reached the "replacement" period. Based on this, the re-painting market has also ushered in new opportunities. On the "indoor wall and wood repainting service and acceptance procedures", the current country has developed the relevant standards for the recoating market, therefore,
coating enterprises
"service standardization" is particularly critical.
November 2017, the China
Coatings
Industry Association approved the issuance of standards
in the brushing process, consumers are usually the most taboo about the process of opaque, poor experience, quality and after-sales guarantee. Thus, who can solve these "pain points", and take the lead in mastering the standards, which means who will get the market tickets first.solutions custom online monitoring
create greater value
as a highly professional service, wall brushing is a relatively unfamiliar area for the vast majority of consumers. After painting the wall how to check whether qualified is a fog, do not pay attention will fall into the "trap".
recently, the reporter visited the owner Mr. Qiu's home, the opposing state of the entire refresh service process carried out a deep experience on the spot. During the 7-day brushing service
, the reporter found that from the construction standards, details to the online full link, to the acceptance standards, seems to be different from the expected refresh service.Before the formal construction
, carrying air drum hammer, laser rangefinder and other detection tools of Libang customer service specialist, the owner's home conducted a field survey, find the old house wall existing problems, and repeated communication with the owner, develop an exclusive brushing program, select the brush products, and sign a contract.
construction workers use an empty drum hammer to detect if the wall is empty . According to the owner, Mr. Qiu, Libang construction staff before the construction of all the furniture in the room moved to a reasonable location, and with professional protective gear to do a good job of covering the details of the various. "Doing these are the construction standards, but also to avoid bumping into the owner's furniture and dust contamination during the construction process." A construction worker said that when all the wall painting work is completed, will clean up the site, and the furniture will be restored to its original location, the whole process does not require the owner to do.
cover protection furniture, maintain the scene clean
in the acceptance link, reporters learned that Libang has previously put forward a breakthrough in the industry "eight acceptance standards"
, according to different brushing process using customized acceptance standards. In general, the construction staff will follow the "four testthree three look one touch" of the mouth of a comprehensive acceptance. Construction personnel said, in order to prevent the late wall flour cracking and a series of problems to the owners, the standard wall construction and acceptance link is very important.
when the reporter asked how professional judgment and acceptance of the wall, the construction worker said, first of all to observe whether the wall is flat; Because Mr. Qiu's home painted the color separation wall, so the acceptance of the main meeting "two look", that is, standing at the distance of the wall
2 meters of the position with the naked eye to observe whether the wall color is uniform, there are no dents and sand eyes and straightened the west line, two ends pressed on the separation line, to observe whether there is a gap and color. "In addition to making the owners more worry-free in the construction process, we also according to the standards, so that the owners more assured of the acceptance, to ensure that the owner's living environment at ease, health." He said.
in addition, the entire construction process, the owners can learn about the construction process in real time on the line, and Libang in all aspects of the owner's privacy has been fully protected.
to do refined products to do special services
re-painting to create a new space
with the changes in the market environment, consumer demand is also changing. More consumers hope that through professional brushing services to solve the family wall exists in a variety of "difficult problems", neither hands, no need to move the mouth can complete the cumbersome home repainting.
"first-class enterprise set standards, second-rate enterprises to do brand, third-rate enterprises to sell technology, fourth-rate enterprises to do products." It is reported that as early as
2007, Libang began to study and dabble in the re-painting market. In the area of "service standardization" in the recoating market, in September 2017, Libang signed a strategic cooperation agreement with the China Coating Industry Association, and the two sides decided to carry out strategic cooperation in the field of repainting service certification training.
opposing states, the brand's mission is not only to do fine coating products, but more importantly to provide consumers with a full range of high standards and ultra-strict brushing services. By painting service for consumers to create a new living space, the cumbersome home repainting becomes simpler and more quality.Beijing Evening News
-Home Weekly reporter Zhang Xinyu