Marketing: paint marketing: five taboos for paint marketers

Core tip: what talking skills should paint salesmen pay attention to when talking to consumers? We say that communication should be artistic, good eloquence can help you succeed in your career, and good communication can change your life Therefore, when consumers communicate with each other, they should take care of their own mouths and use them well Shenyang steel structure fireproof coating construction expert punde Building Fire Engineering Co., Ltd Recommended introduction: since its establishment, Shenyang punde Construction Fire Engineering Co., Ltd has cultivated a group of professional construction teams with excellent equipment, rich experience and serious responsibility with advanced and scientific management methods and strict engineering quality assurance and after-sales service system It has undertaken a number of fire system installation projects, which has been praised by customers Every idea and special requirement of you will be fully considered by us and fully realized in the construction technology, which will become the cornerstone of our successful long-term development We are looking forward to your invitation, to provide you with quality services and high-quality technical support! All construction coatings have passed ISO9001 Paint Home News: paint salesperson is in the process of consumer conversation, which speaking skills should be paid attention to? We say that communication should be artistic, good eloquence can help you succeed in your career, and good communication can change your life Therefore, when consumers communicate with each other, they should take care of their own mouths and use them well 1 Don't argue that when communicating with customers, don't forget your career and your identity You should know that arguing with customers will not solve any problems, only lead to customer's antipathy If you deliberately go to have a fierce argument with customers, even if you have the upper hand, won the victory and refuted the customers to be speechless, incomprehensible, red faced and shameless, you are happy and happy, but what do you get? Lost customers, lost business 2 Don't order to show a little smile, be kind, speak softly and speak softly when talking with customers Communicate with customers in the tone of consultation, consultation or consultation Never use the tone of command and instruction to talk with people Always remember that you are not the customer's leader or superior, and you have no right to direct or instruct the customer 3 Avoid criticizing when communicating with customers If we find some shortcomings in him, we should not criticize and educate him face to face, let alone criticize him loudly We need to know that criticism and accusation can not solve any problems, only lead to resentment and antipathy of the other party When talking with people, we should use more words of thanks and praise; when talking with people, we should use more words of praise and less criticism We should master the scale of praise and the discretion of criticism We should skillfully criticize and attack others 4 Don't talk with customers coldly, be enthusiastic, be sincere in language, show real feelings in speech and behavior, be passionate, passionate, sincere and sincere As the saying goes, "a touching person should never be in the first place of feeling" This "feeling" is the true feelings of the direct seller Only when you use your own true feelings, can you get the emotional resonance of the other party In conversation, cold talk will inevitably bring cold field, cold field will bring business collapse 5 Avoid questioning when communicating with customers, understand and respect customers' thoughts and opinions, and never use questioning to talk with customers Talking with customers in the tone of questioning or interrogation is the expression of the direct salesperson's impoliteness, the reflection of disrespect and the most damaging to customers' feelings and self-esteem Remember! 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