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    Home > Active Ingredient News > Feed Industry News > Product club website vulnerability revealed buyer information buyers stolen brush million yuan

    Product club website vulnerability revealed buyer information buyers stolen brush million yuan

    • Last Update: 2020-06-29
    • Source: Internet
    • Author: User
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    consumers just bought goods online in the morning, in the afternoon received a call calling themselves "customer service", in the accurate report of the consumer's name, orders and other details, consumers mistakenly believe disbelief led to tens of thousands of dollars on the bank card stolen brush ..In June this year, the Guangdong Consumer Council received 512 consumer complaints, up 28.97% year-on-yearSales services, Internet services, household electrical and electronic appliances are still the focus of consumer complaintsAmong them, personal information leakage, after the purchase of online bank card stolen brush complaints appear centrallyFVA
    Fake customer service reported true information
    FVAin June MrWang bought a pair of shoes at the exclusive meeting, that afternoon received a call claiming to be the customer service of the only product, said that due to logistics problems, to refund to MrWangBecause the other party can accurately report its order, product name, mailing address and a series of information, MrWang mistakenly thought that the other side is really the customer service of the product club, then opened the other party sent the link address, according to the prompt to enter the bank card number, verification code and identity card and other personal information, because the verification code has been unable to enter, the other side asked MrWang to give him the verification codeMrWang did not want to tell the verification code to the other side, until received the bank phone, MrWang found that the bank card was stolen by fraudsters 13900 yuanFVA
    Unique will: site leak informationFVAMrWang and other victims of consumers believe that the other side can report the real order information, they will be mistaken for the real customer service will be the only product, so to the provincial Consumer Council complaints, the product will compensate for economic losses and apologizeFVA
    After receiving the complaint, the staff of the provincial Consumer Council immediately contacted the person in charge of the product sista in personUnique will make a statement and clarification that: similar fraud is because illegal elements use the site loopholes to obtain user information, thus logging into the account after falsely claiming customer service fraudFVA
    At present, the company has also collected relevant evidence, has been to the local public security organs for the record (with receipts), and to assist in the fight against two criminal gangsAt the same time, the exclusive product will also make recommendations to consumers: strengthen the awareness of phishing sites; At present, the relevant complaints have been handled properlyFVA
      But in the purchase of the same shopping network also encountered fake customer service Mr Shi is not so lucky, the site to not disclose customer information for the reason, suggested that consumers alarm, consumer mediation invalid FVA
      Provincial Consumer Council: Do not set the same password FVA the Provincial Consumer Council said that according to the relevant provisions of the Consumer Law and the Civil Law, e-commerce operators have the responsibility to protect the information security of consumers, if due to defects or loopholes in the trading platform caused consumer information leakage, resulting in the loss of consumer property, online shopping operators should bear the liability At the same time, the Provincial Consumer Council reminded that to avoid the use of the same login password on multiple websites; FVA
      Consumers just bought goods online in the morning, in the afternoon received a call calling themselves "customer service", in the accurate report of the consumer's name, orders and other details, consumers mistakenly believe disbelief led to tens of thousands of dollars on the bank card stolen brush .. .. In June this year, the Guangdong Consumer Council received 512 consumer complaints, up 28.97% year-on-year Sales services, Internet services, household electrical and electronic appliances are still the focus of consumer complaints Among them, personal information leakage, after the purchase of online bank card stolen brush complaints appear centrally FVA
      Fake customer service reported true information
    FVA in June Mr Wang bought a pair of shoes at the exclusive meeting, that afternoon received a call claiming to be the customer service of the only product, said that due to logistics problems, to refund to Mr Wang Because the other party can accurately report its order, product name, mailing address and a series of information, Mr Wang mistakenly thought that the other side is really the customer service of the product club, then opened the other party sent the link address, according to the prompt to enter the bank card number, verification code and identity card and other personal information, because the verification code has been unable to enter, the other side asked Mr Wang to give him the verification code Mr Wang did not want to tell the verification code to the other side, until received the bank phone, Mr Wang found that the bank card was stolen by fraudsters 13900 yuan FVA
      Unique will: site leak information FVA Mr Wang and other victims of consumers believe that the other side can report the real order information, they will be mistaken for the real customer service will be the only product, so to the provincial Consumer Council complaints, the product will compensate for economic losses and apologize FVA
      After receiving the complaint, the staff of the provincial Consumer Council immediately contacted the person in charge of the product sista in person Unique will make a statement and clarification that: similar fraud is because illegal elements use the site loopholes to obtain user information, thus logging into the account after falsely claiming customer service fraud FVA
      At present, the company has also collected relevant evidence, has been to the local public security organs for the record (with receipts), and to assist in the fight against two criminal gangs At the same time, the exclusive product will also make recommendations to consumers: strengthen the awareness of phishing sites; At present, the relevant complaints have been handled properly FVA
      But in the purchase of the same shopping network also encountered fake customer service Mr Shi is not so lucky, the site to not disclose customer information for the reason, suggested that consumers alarm, consumer mediation invalid FVA
      Provincial Consumer Council: Do not set the same password FVA the Provincial Consumer Council said that according to the relevant provisions of the Consumer Law and the Civil Law, e-commerce operators have the responsibility to protect the information security of consumers, if due to defects or loopholes in the trading platform caused consumer information leakage, resulting in the loss of consumer property, online shopping operators should bear the liability At the same time, the Provincial Consumer Council reminded that to avoid the use of the same login password on multiple websites; FVA
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