Psychologists interpret the outbreak as triggering three major mentality

Beijing, December 18 (Reporter Sun Self-Law) "During the outbreak, the typical mentality of the public includes panic, numbness and a special 'organizational stigma' mentality. Professor Shi Cheng, director of the Center for Social and Organizational Behavior research at the University of the Chinese Academy of Sciences and president of wenzhou Model Development Research Institute, said in an exclusive interview with Xinhua through the Network that in the numb mentality, special attention should be paid to and vigilance should be paid to the "typhoon eye effect" in the affected areas to prevent the outbreak from rebounding.
-hour survey professor in 2003 to take on the team on SARS on the public risk cognitive psychology research project, in 2008 also on the Wenchuan earthquake psychological guidance methods to carry out research, in the crisis emergency psychological response has accumulated rich experience. Immediately after the outbreak of pneumonia, he led a task force to combat the outbreak, conducting psychological surveys of more than 175,000 people in 26 provinces and cities, including Hubei, Guangdong, Beijing, Chongqing and Zhejiang, as well as in Hong Kong, Macao and Taiwan, and comparing the results of the investigation with those of 2003.
, he said, in the early stages of the outbreak, the outbreak of the new coronavirus to the public to bring great panic. The study found that information close to them has a significant impact on people's perception of risk, and that once someone in their unit or nearby residential area becomes ill, individuals feel more threatened, resulting in feelings of worry, fear, anxiety and even panic. In addition, some negative outbreak information, such as the number of cases, deaths, etc. are more likely to cause high-risk perception of individuals, leading to irrational panic.
the survey compared with 2003, the results found that the overall psychological tolerance of the population is better, but "the effects on the body" and "whether or not infectious" factors remain the key issues leading to public panic.
In terms of numbness mentality, when the survey team in that year's SARS study, found that the public's risk perception of the existence of "typhoon eye effect" - that is, in the SARS serious outbreak center of the people, because of repeated negative information stimulation, in the face of disaster will gradually show numbness, habit of mentality, under the leadership of this mentality, it is easy to lead to lax behavior, and even lead to some areas of the outbreak rebound. The results of this survey show that the "typhoon eye effect" also appears in Wuhan City and other cities in Hubei Province and Wenzhou, Zhejiang Province, where the epidemic is more severe.
this numb mentality also includes in the critical period of epidemic prevention and control, the public will appear blind optimism, blind pessimism and other two mentality. Blind optimism refers to when the public sees the number of suspected numbers, confirmed numbers, deaths in decline, the number of cures in the rapid increase, it is easy to produce blind optimism, so as to relax the existing vigilance, think that the virus will soon be eliminated, many people even feel lucky, relaxed vigilance, anxious to get out of the house;
With regard to the mentality of "organizational stigma", it is stated that the term "stigma" was first used by the ancient Greeks and originated from a state of mind caused by physical aversion and characteristic defects, which often specifically refers to specific groups, such as those who point to leprosy, the mentally ill, drug users or AIDS patients. The survey found that people in areas where new crown pneumonia is on the path of pneumonia, in other areas of the population, will have this "organizational stigma" brought about by the special mentality. Because the outbreak originated in Wuhan, Hubei Province, in some areas, people only talk about "Hubei people" "Wuhan people" will change color, resulting in the refusal to receive stranded people in the region of Wuhan or Hubei. This is a special psychological phenomenon of the people during the epidemic period, which needs to be paid great attention to.
In view of the three typical mentality of the people during the epidemic, Professor Time Survey, combined with his team's scientific research achievements and practical experience over the past 20 years, put forward a number of targeted psychological guidance strategies:
First, to strengthen the popularization of knowledge and methods for the prevention of neo-corona pneumonia, improve the scientific literacy of the people. Psychological research shows that cognition is the basis of emotion generation and mentality formation, in view of the current rapid spread of the epidemic caused by excessive anxiety, panic situation, the need for the outbreak of the outbreak, transmission routes and prevention and control methods, such as scientific education, the government, community and advisory bodies from the cognitive clues to eliminate people's fear, so as to overcome their panic.
second is to pay attention to the "typhoon eye effect" caused by changes in mentality, to prevent the outbreak rebound. For the current Hubei Wuhan and surrounding cities and the recent outbreak of more serious areas, to timely and targeted to the people to tell the "typhoon eye effect" of the truth, so that the public understand the crisis, to maintain a clear mind, to avoid the possible habit of numbness, do not give the outbreak rebound to take advantage of the opportunity. In addition, in a high degree of vigilance, prevention of the "typhoon eye effect" in the hard-hit areas of the epidemic, far away from Hubei, Xinjiang, Tibet and other places, due to the relatively few reports of the outbreak, the local people understand the outbreak information is limited, but also due to information uncertainty caused by emotional tension and even panic situation, therefore, the need to increase the knowledge of the epidemic in remote areas of the popular science.
is to strengthen the public's long-term understanding of the new coronavirus, cultivate a mature coping mentality. Each outbreak has a process from the occurrence, development to decline and extinction, this outbreak may be more complex and special, so far, the cause of the new coronavirus has not been fully understanding, especially effective drugs have not been successfully developed, for the outbreak has not reached the level of real control, therefore, must not relax vigilance, half-way, need to be prepared for long-term prevention and control. In the epidemic knowledge science, through the broad publicity of the whole society, to fundamentally eliminate the sense of uncertainty of the people, so that social sentiment more stable, which can make the general public to achieve victory in the fight against the epidemic more expectations.
fourth is to strive to overcome the "organizational stigma" bias, and promote the whole society to do a good job of humane care for the people in the affected areas. In response to the problem of "organizational stigma", although measures have been taken to put an end to the social exclusion of "Hubei people" and "Wuhan people", but the results of the survey found that the problem is still quite serious. Therefore, governments at all levels should take seriously and completely eliminate the "organizational stigma" mentality, "to let the people understand that our common enemy is the new coronary pneumonia virus, not people from key affected areas."
stressed that the whole society of China should take active action and take effective intervention measures to eliminate the bad mentality caused by the epidemic and help and promote China's victory in the war "epidemic" as soon as possible. (Complete)