Should we charge a "pickup fee" for express delivery to Weizhou Island? Residents questioned without basis, the department said it would intervene in the investigationShould we charge a "pickup fee" for express delivery to Weizhou Island? Residents questioned without basis, the department said it would intervene in the investigation
In Weizhou Island, Beihai City, residents need to pay a "pickup fee" of at least 3 yuan based on the weight of the express package when receiving the express package, and there is no fixed standard for the fee.
Residents asked about the reasons for the charges, and were told that Weizhou Island is an extra-regional distribution area, and the "pickup fee" is actually ship transportation costs and manual handling fees.
Residents believe that this is an arbitrary charge, and the excess freight should not make consumers pay the bill.
Beihai City Postal Administration said it would investigate the matter
Complaints You will also be charged a "pickup fee" when you pick up the packageComplaints You will also be charged a "pickup fee" when you pick up the package
Recently, Miss Huang, who works on Weizhou Island, told a reporter from the South China Morning Post that after the items she bought online were delivered to Weizhou Island, she still had to pay at least RMB 3 "pickup fee" to the staff of the courier company to get the courier.
In this regard, she said she was puzzled.
The delivery fee for the goods purchased online has been paid in advance.
Why do the staff of the island courier company charge extra "pickup fees"?
"If you request home delivery, you have to add 2 yuan more.
Huang told reporters that at present, there are two different ways to collect express delivery on Weizhou Island.
The first way is for the recipient to pick up the courier at each courier company's agency point, and the courier company charges a "pickup fee"; the second way is for the courier to deliver the goods to the door, and it will charge an extra 2 yuan.
Huang said that for express delivery on the island, in addition to EMS, other express companies have to charge "pickup fees" for parcels.
"There is no fixed standard for'pickup fee'.
Paying 3 yuan is considered the minimum, and larger packages are priced out of mouth.
Huang told reporters that when the courier receives the'pickup fee', he is completely dependent on it.
I feel that the price is arbitrarily charged, and the courier not only does not issue any bills, nor make any records when charging the "pickup fee".
Response "Pickup fee" is actually consignment freightResponse "Pickup fee" is actually consignment freight
The reporter learned through visits and investigations that in addition to postal express EMS, there are 3 business outlets operating express delivery services on Weizhou Island.
One is Yunda Express business outlets, and the other two are agents of Shentong, YTO Express, Zhongtong, Best Huitong and many other common express delivery services on the market.
An insider told reporters that these three express outlets are all privately contracted.
Some residents suspect that the existence of the "pick-up fee" for express delivery on the island is related to private operations.
In this regard, the staff of Weizhou Island Zhongtong Courier Agency Point 1 explained that ordinary express parcels cannot be reached in Weizhou Island without a courier agency point.
For the convenience of the residents on the island, they contracted the express delivery service and sent special personnel to pull the packages from the North Sea to the island.
"The "collection fee" of 3 yuan is actually the ship consignment fee for express parcels.
" The staff member told reporters that because Weizhou Island belongs to the super-regional delivery range, parcels on the island need to be transported to the island by cargo ships.
This process produces The cost of the package is borne by the contractor.
Not only that, but the contractor has to hire people to move the package to the business point on the island.
The 3 yuan "pickup fee" is based on the freight and labor costs for the package to be shipped to the island.
As for the extra 2 yuan when delivering goods to your door, it is the delivery cost of express delivery beyond the region.
Afterwards, the reporter contacted several express companies, and they all said that the express delivery to Weizhou Island has indeed exceeded the scope of delivery.
"If the recipient does not want to pay the'pickup fee', he can go to the express business outlets in Beihai to collect the package.
" In response to the complaints of some residents, a staff member of Yunda Express Weizhou Service Department said helplessly, "If you don't collect it.
" "Pickup fee', we will be at a loss.
The department will investigate this matterThe department will investigate this matter
Is the express delivery fee on Weizhou Island reasonable? On the afternoon of May 29, the relevant staff of Beihai Post Administration stated that they would investigate the matter and determine the act of collecting "pickup fees" by the island express company's agency.
The staff member told reporters that if the express delivery agency on the island does not obtain the express delivery business license through the approval, it will be a violation of the regulations and consumers can report it if it charges a service fee for out of the area.
A staff member of the Beihai Municipal Price Bureau told reporters that the "pickup fee" is not within the jurisdiction of the pricing department.
He explained that for fair competition in the market, the price department has no hard and fast rules on express delivery charges, and the express delivery company sets its own prices.
"The'pick-up fee' has nothing to do with the recipient.
" The staff member said that after citizens purchase items online, the seller chooses the courier company to deliver the goods.
This is actually only a contractual relationship between the seller and the courier company, and the buyer is receiving the goods.
When the goods are told to charge the "pickup fee", they can refuse to accept the goods and let the seller negotiate the "pickup fee" with the courier company.
The staff member suggested that when purchasing items, citizens should inform the seller of the relevant conditions in their area in advance, and the seller will negotiate with the designated courier company to handle the excess freight, so that there will be no "pickup fee" afterwards.