Suzhou: Nursing home supervision introduced the credit system

The aging of the population and the need for old-age care, but at present, the professional services and overall quality of nursing homes are outstanding problems, which make the public uneasy. To this end, Suzhou City, Jiangsu Province Health and Family Planning Commission, The People's Social Security Bureau, the Civil Affairs Bureau recently jointly issued the "Suzhou City Nursing Home Quality Service Three-Year Action Plan (2018-2020) Implementation Plan" proposed, and strive to improve the overall quality of medical care and professional level of Suzhou City Nursing Home through three years of key rectification.
"Programme" clearly, within 3 years, Suzhou Nursing Home to achieve 100% coverage of nursing home health supervision, 100% file rate, nursing hospital practitioners training rate of 100%, nursing home credit rating evaluation completion rate of 100%. At the same time, establish and improve the nursing home customer evaluation system, the annual customer evaluation supervision spot check rate is not less than 10%, nursing home quality service satisfaction rate of 90%.
According to Suzhou City Health Supervision Institute Director Yu Chuanming, at present, there are 57 nursing homes in Suzhou, nursing home medical staff are mostly older retired medical personnel and practicing assistant physicians, staff mobility is large;
, secretary and director of the Suzhou Municipal Health and Family Planning Commission, said that these problems exist objectively and are the power point of the reform and promotion of nursing homes in Suzhou. The Program can be summarized as a system, three major actions, five measures: one system is to establish a nursing home credit rating evaluation system;
Tan Weiliang pointed out that classification supervision and dynamic supervision are one of the highlights of the three-year action plan. Suzhou will establish a credit rating system for nursing homes, divide the credit rating of nursing homes into honesty and trustworthiness (A-level), trustworthiness (B-level) and dishonesty (C-level), apply joint reward and punishment measures of the department, and implement hierarchical classification supervision. In the past, nursing homes with concentrated complaints and outstanding problems in inspection will be the focus of supervision and inspection, and serious investigation and punishment will be made in accordance with the law for more serious violations of laws and regulations. At the same time, the establishment of credit data collection, evaluation, repair and other standard systems, improve the integrity of the typical "red list" system and serious failure of trust "black list" system, the implementation of cross-sectoral trustworthiness incentives and failure of trust disciplinary measures, the construction of "a loss of trust, everywhere limited" credit disciplinary pattern. (Health News)