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China Paint Network
: Until March 9, Chengdu resident Ms. Gong is still negotiating with merchants for the color of the floor tiles of the new house.
January 20 this year, Ms. Gong bought 4,450 yuan of tiles, including floor tiles and wall tiles, at a building materials market in Chenghua District. As the tiles arrived too late that day, she failed to open the seal in time for inspection. When she went to see the renovation progress of the new house again, she found that the floor tiles and the goods she was looking at in the shop color is not the same, she suspected that the merchant in the delivery of "the bag."
fact, Ms. Gong is not an example. Ms. Li, who lives in Taurus District, bought 30,000 yuan of furniture at a large private shopping mall in Xindu because the style did not match, and the merchants negotiated for more than two years have not yet reached a result. When Ms. Li went looking again not long ago, she couldn't find anyone.
, the lawyer reminded that in order to prevent the transfer of packages, consumers are best to choose large brands of merchants, and in the agreement to indicate the size, material and other characteristics, in the event of a dispute, through the contract to defend rights.
tile color is not the same business is the same
Ms. and Mrs. Yan bought a house of more than 70 square meters in Xindu. In order to stay early, not long after the delivery of the room, the couple began to busy decoration.
January 20, Ms. Gong went to a building materials market in Chenghua District to buy all the tiles needed for the whole house. January 22 at 4 p.m., the merchants put the goods to the door, until all the goods moved upstairs is already 8 p.m., Ms. Gong did not open the inspection.
the next day, the workers began to decorate the house. It was not until February 15th, when Ms. Gong went to see the house again, that she discovered the problem. Ms. Gong said that what she saw when she opened the door that day really made it difficult for her to accept. Ming Ming bought rice-white floor tiles, how to become light yellow? Ms. Gong said that when she bought floor tiles in the shop, she thought the rice white looked good, and took pictures on her cell phone. She repeatedly compared the tiles on the ground and found that they had not been bought in the shop. And the site decoration worker told her that the floor tiles from the packaging out of this color.
merchants insisted that it was the same tile
the next day, Ms. Gong went to the building materials market to negotiate with the merchants. Ms. Gong took a picture of the floor tiles in her home and compared them with the photos she had taken in the store before. At first, Ms. Gong said, she thought it was just the wrong shipment from the merchant, hoping to get the tiles back. But when she found the merchant with the photo, the initial answer was "two photos are the same." However, at Ms. Gong's request, the business specially arranged for a person to visit the house on the spot, but did not give a response on the spot.
reporter compared the photos with the tiles that had been laid out, and found that there was a clear difference in color. But the merchants insist that the tiles and tiles on the photo are the same, but that there is a problem with the light taken by Ms. Gong.
March 6, the reporter again called the merchant, the other side still insisted that this is the same tile, "we can not purchase the same manufacturer at the same time two different numbers, similar appearance of tiles." "
manufacturer: model is not the same
"Clearly is not the same two tiles, how can be said to be the same?" In Ms. Gong's view, the color is not the same, the quality is not guaranteed is also difficult to say. On January 20, she bought a total of 4,450 yuan worth of tiles, including wall tiles and floor tiles, according to a receipt for the tiles that the merchant had opened to Ms. Gong. One of them is a model "w15" floor tiles, Ms. Gong said the color is not the same is this model.
"w15" model tile packaging shows that this is a foreign manufacturer produced by the "high-bright" Semen brick, the model is called "8Nw15", the color is light yellow, which is consistent with the merchant sent to Ms. Gong's home tiles. However, when the reporter asked the manufacturer for proof, the other side said that w15 is light yellow, but Ms. Gong's photo of the beige floor tiles are w18 models, that is, Ms. Gong bought the floor tiles and sent bricks are not the same.