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Shocking the warm sun, thousands of flowers bloom
.
Far East Smart Energy Science and Technology Museum has welcomed waves of guests, with an endless
stream of visitors for business negotiation, planning guidance and interactive communication.
"With the ultimate products and services, winning the market and continuously gaining the trust of users is to be responsible and respect for customers, which is an important foundation
for promoting the high-quality development of enterprises.
" Jiang Xipei, founder, chairman of the board of directors and secretary of the party committee of Far East Holding Group, said
this when receiving the delegation of Fujian Chamber of Commerce.
To meet and exceed customer needs, product technology is the premise, quality is the guarantee, service is the focus, and the ultimate pursuit of products and services is the natural endowment
of Far East Horizon since its establishment 36 years ago.
In years of practice, Far East Horizon has explored and summarized a complete set of service management models, not only systematically planning the names of business departments, such as "R&D Service Department" and "Quality Service Department", emphasizing service role positioning, and in practical work, effectively assigning technical service responsibilities and emphasizing service functions
.
In terms of quality, Far East's "five-yuan" business culture includes the whole life cycle management of products, starting from design planning and demand mining, including design selection, raw material quality control, product research and development, production, testing, after-sales service and other links, Far East Far East not only strictly abides by the bottom line of national standards, but also adheres to the "quality lifeline" of high standards; In terms of service, Far East Horizon has built a comprehensive technical marketing network, established a professional technical service team, and provided customers with all-round, full-process, professional package solutions such as product design selection, guidance and installation, on-site testing, etc.
, and created a golden signboard
of "five-star after-sales service" with Far Eastern characteristics.
Over the years, Far East Horizon has continued to explore in the field of cutting-edge science and technology, with an average of more than 30 new products launched to the market every year, and actively leading the construction of
international and domestic standards for wire and cable products.
Far East Horizon takes the effective linkage of multiple departments such as cable R&D and market service as the mechanism to form a service system covering the whole life cycle of pre-sale, sale and after-sale, and has obtained the five-star certification of "National Commodity After-sales Service Standard" issued by the industry
.
Far East has such a technical service iron army, climbing iron towers, tunnels, prospecting caves, going to canyons, as long as customers have needs, no matter the distance, remote or not, can do the first time response, arrive at the site to help customers solve the problems
encountered in the process of product use.
With high-quality products and timely and thoughtful services, Far East has created unique value, won customers' trust in Far East brand, high satisfaction with product technology, and full recognition
of product quality.
As an industry leader, Far East Horizon has won the second prize of National Science and Technology Progress Award, National Quality Award, Jiangsu Quality Award, National Quality Integrity Benchmarking Typical Enterprise and other honors
.
Honor is a compliment, but also a spur
.
In the future, Far East Horizon will not forget its original intention, continue to take "creating value and serving the society" as its mission, adhere to winning the market with the ultimate products and services, constantly improve the scientific research service system and after-sales service system, and lead the industry to move forward
on the track of high-quality development of technical services.
(Wang Jilin)
Shocking the warm sun, thousands of flowers bloom
.
Far East Smart Energy Science and Technology Museum has welcomed waves of guests, with an endless
stream of visitors for business negotiation, planning guidance and interactive communication.
"With the ultimate products and services, winning the market and continuously gaining the trust of users is to be responsible and respect for customers, which is an important foundation
for promoting the high-quality development of enterprises.
" Jiang Xipei, founder, chairman of the board of directors and secretary of the party committee of Far East Holding Group, said
this when receiving the delegation of Fujian Chamber of Commerce.
To meet and exceed customer needs, product technology is the premise, quality is the guarantee, service is the focus, and the ultimate pursuit of products and services is the natural endowment
of Far East Horizon since its establishment 36 years ago.
In years of practice, Far East Horizon has explored and summarized a complete set of service management models, not only systematically planning the names of business departments, such as "R&D Service Department" and "Quality Service Department", emphasizing service role positioning, and in practical work, effectively assigning technical service responsibilities and emphasizing service functions
.
In terms of quality, Far East's "five-yuan" business culture includes the whole life cycle management of products, starting from design planning and demand mining, including design selection, raw material quality control, product research and development, production, testing, after-sales service and other links, Far East Far East not only strictly abides by the bottom line of national standards, but also adheres to the "quality lifeline" of high standards; In terms of service, Far East Horizon has built a comprehensive technical marketing network, established a professional technical service team, and provided customers with all-round, full-process, professional package solutions such as product design selection, guidance and installation, on-site testing, etc.
, and created a golden signboard
of "five-star after-sales service" with Far Eastern characteristics.
Over the years, Far East Horizon has continued to explore in the field of cutting-edge science and technology, with an average of more than 30 new products launched to the market every year, and actively leading the construction of
international and domestic standards for wire and cable products.
Far East Horizon takes the effective linkage of multiple departments such as cable R&D and market service as the mechanism to form a service system covering the whole life cycle of pre-sale, sale and after-sale, and has obtained the five-star certification of "National Commodity After-sales Service Standard" issued by the industry
.
Far East has such a technical service iron army, climbing iron towers, tunnels, prospecting caves, going to canyons, as long as customers have needs, no matter the distance, remote or not, can do the first time response, arrive at the site to help customers solve the problems
encountered in the process of product use.
With high-quality products and timely and thoughtful services, Far East has created unique value, won customers' trust in Far East brand, high satisfaction with product technology, and full recognition
of product quality.
As an industry leader, Far East Horizon has won the second prize of National Science and Technology Progress Award, National Quality Award, Jiangsu Quality Award, National Quality Integrity Benchmarking Typical Enterprise and other honors
.
Honor is a compliment, but also a spur
.
In the future, Far East Horizon will not forget its original intention, continue to take "creating value and serving the society" as its mission, adhere to winning the market with the ultimate products and services, constantly improve the scientific research service system and after-sales service system, and lead the industry to move forward
on the track of high-quality development of technical services.
(Wang Jilin)
