Teacher Zhang Luzhe — Practical Sales Management Expert

Yale Psychology Certificate APA Positive Psychology Certificate Harvard Leadership Certificate UN Women’s Leadership Certificate AACTP Action Coaching Certification AACTP International Situational Simulation Sandtable Trainer Certification Current Position: Deputy Director, Institute of Human Development, Chinese Association for the Preservation of Ethnic Minority Cultural Relics Former Role: Training Manager, General Electric China (Fortune Global 500) Former Role: Director of Japanese Enterprise Business Development, Sodexo China (Fortune Global 500) Areas of Expertise: Key Account Sales, Sales Team Building & Management, Sales Negotiation, Sales Etiquette → Secured a strategic contract worth over RMB 10 million annually for 15 consecutive years—the longest-running contract in Sodexo’s global history, still unbroken to date. → Within six months of joining Sodexo, closed two million-yuan-level projects—Jianwu Audio (RMB 6 million) and Connaught (over RMB 3 million)—successfully opening up Sodexo’s Japanese enterprise markets across East and South China, creating a legendary sales breakthrough for the Sodexo Group. → Built Sodexo’s dedicated Japanese enterprise sales team; led the team to achieve RMB 30 million in Year One and RMB 45 million in Year Two—turning around Sodexo’s struggling Japanese market (which had operated at a loss for five years) and increasing corporate profitability by 40%. Practical Experience: ► Sales Team Management & Negotiation Master: Led the team to win the company’s annual sales championship for two consecutive years, with annual performance consistently ranking among the top three company-wide. Built Sodexo’s Japanese enterprise division from scratch in China, actively expanding the domestic Japanese enterprise client base and breaking the five-year streak of zero Japanese enterprise clients in Sodexo China. Increased average Japanese enterprise contract duration from one year to 3.5 years—ensuring operational team stability and reducing talent and operational costs by 15%. The team he led became the company’s top-performing sales unit for two consecutive years, maintaining top-three performance annually thereafter. ► Curriculum Development Expert: His OJT (On-the-Job Training) course package became the sole KPI for employee qualification to undergo OJT training at headquarters. While at GE, he co-developed SOP creation training courses rolled out company-wide; led or contributed to the development of six courses total, earning 12 GE Global Course Delivery Certifications, and delivered over 30 trilingual (Chinese-English-Japanese) training sessions.

Sodexo CEO: Building a More Sustainable Food System

Guided by the time-honored management principle “What gets measured gets done,” the company set ambitious sustainability targets. In 2017, Sodexo announced its goal to reduce food waste by 50% by 2025; as of this year’s first quarter, it has already cut food waste by 42%, bringing it close to achieving that target. Concurrently, Sodexo launched its WasteWatch program—a comprehensive initiative encompassing measurement, monitoring, and data analytics to identify improvement opportunities; staff training on proper handling, portion control, and waste reduction techniques; and food donation, composting, and recycling. Every employee is familiar with the program and internalizes its principles. Since 2011, Sodexo has been measuring Scope 1 and Scope 2 emissions (emissions linked to energy production used directly by Sodexo) and actively working to reduce them. In 2019, it began measuring Scope 3 emissions (emissions generated by suppliers, consumers, service providers, etc.), which account for 99% of Sodexo’s total carbon footprint. The company aims to achieve net-zero carbon emissions by 2040—a target validated by the Science Based Targets initiative (SBTi), a collaborative effort launched by the United Nations Global Compact, World Wide Fund for Nature (WWF), World Resources Institute (WRI), and CDP (a non-profit global environmental information research center) to help public and private entities transparently disclose their environmental impact. From fiscal year 2017 to fiscal year 2023, Sodexo reduced its overall emissions by 20.7%. When engaging business partners, Sodexo’s influence potential grows exponentially—so it works closely with them to ensure their data collection and AI systems can accurately forecast supply-and-demand dynamics, thereby minimizing waste and guaranteeing net-zero emissions across upstream and downstream supply chains by 2040. This will make Sodexo the first company in its industry to achieve this milestone globally. For decades, Sodexo has collaborated closely with suppliers to ensure they adopt best practices within their respective sectors. It has established formal codes of conduct and implemented support programs to help suppliers adapt to evolving environmental, social, and governance (ESG) requirements. Annually, Sodexo procures over €2 billion from small and medium-sized enterprises (SMEs), many of which are local businesses—providing them not only with stable cash flow but also with guidance to become leaders in sustainability. Beyond partnering with clients to reduce emissions, Sodexo encourages them to place plant-based foods at the core of their menus, offer smaller portion sizes, and provide fewer menu options—all to minimize waste. For example, in several hospitals in New York, patients now receive a vegetarian meal as their first hospital meal—and many enthusiastically embrace it. At a French advertising agency seeking to entice employees back to the office, the chef designed an elevated, streamlined tasting menu featuring three main courses: fish, meat, and vegetarian.

Sodexo beats forecasts as turnaround gains traction after North America setbacks

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Sodexo reported full-year revenue of €23.96 billion, beating analyst estimates despite a 28.9% drop in operating profit, with plans to continue restoring competitiveness in fiscal 2027.

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Sodexo beats forecasts as turnaround gains traction after North America setbacks

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