A cable failure disrupted internet service in parts of Indonesia

PT Telkom Indonesia revealed that internet service in Jayapura, the capital of Indonesia's Papua province, was disrupted
due to a failure in the Sulawesi Maluku Papua submarine cable system between Biak-Sarmi.

Sugeng Widodo, head of Telekom Indonesia's Papua office, said, "We apologize for the inconvenience to our customers
.
”

The state-owned telecommunications giant's submarine cable between Sarmi and Biak has reportedly failed since late April and is not operating
normally.

As a result, the system affected services to Jayapura and the Jayapura and Sarmi regions were disrupted, although customers in other regions were not affected
.

Widodo added that the company will take a month to resolve the issue
.
In order to solve this technical problem, part of the services affected by the company were provided through satellite services
, although it was not possible to provide the best service.