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National drug standard materials are supplied on demand, and a two-tier supply model is adopted
1.
You can log on to the China Inspection Institute website (), you can find the Chinese and English names, specifications, current batch numbers, prices, instructions for use and storage conditions and other information
(1) Conventional varieties
For conventional varieties, ordinary EMS mail is used to send
(2) Varieties at -20℃
The varieties stored at -20°C are shipped by EMS with ice packs in the box
(3) Narcotics, psychotropic drugs, toxic drugs for medical use, and highly toxic chemicals
For anesthetic drugs, psychotropic drugs, medical toxic drugs, and highly toxic chemicals, reference materials should be purchased on their own after issuing relevant supporting documents in accordance with the requirements on the website of the China Inspection Institute
2.
The supply catalog of Chinese medicine reference materials is published on the website of the China Inspection Institute and updated daily to ensure timely purchase and use by users
(1) Chinese medicine standard materials
A unified national retail price will be implemented and announced through the website of the Chinese People's Procuratorate
(2) The quality of Chinese medicine standard materials
1.
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Figure 17-1 The supply process of Chinese medicine reference materials
Use and feedback
Users in the use of traditional Chinese medicine reference material process, I found the quality of or related issues, by letter, fax, e-mail, etc.
Figure 17-2 User information feedback process of drug reference materials
1.
Complaints related to the validity and accuracy of standard materials, check the whole process of standard material calibration and sub-packaging, including: consulting original records, checking calibration, equipment used in sub-packing, experimental methods, experimental conditions, data processing and calculation, determination results and the like
2.
If the complaint is determined to be unfounded after investigation, the reason for the unfounded complaint shall be recorded and the department in charge of quality shall sign and file for record
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The quality problems caused by improper storage and transportation or custody of the user shall be the responsibility of the user
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3.
The investigation determines that the complaint is established
If the complaint is established after investigation, corrective measures shall be taken immediately: it is a quality problem of the drug standard substance itself, and the relevant department should re-calibrate, issue a correct research report, and issue an official letter on changing the instructions for use
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Implement a recall of problematic standard materials
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Relevant departments carefully analyze and improve the reasons for the wrong results
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4.
Correctly handle customer feedback
After correct processing of customer feedback information, sort out the processing records, establish customer feedback information files, and incorporate them into the corresponding reference material files on a regular basis
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The standard material management department will regularly summarize the processing of customer information and report to the top management
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