-
Categories
-
Pharmaceutical Intermediates
-
Active Pharmaceutical Ingredients
-
Food Additives
- Industrial Coatings
- Agrochemicals
- Dyes and Pigments
- Surfactant
- Flavors and Fragrances
- Chemical Reagents
- Catalyst and Auxiliary
- Natural Products
- Inorganic Chemistry
-
Organic Chemistry
-
Biochemical Engineering
- Analytical Chemistry
- Cosmetic Ingredient
-
Pharmaceutical Intermediates
Promotion
ECHEMI Mall
Wholesale
Weekly Price
Exhibition
News
-
Trade Service
"Who's online? The customer's production is blocked, and they will go to Zhejiang quickly!!"
"Director, I'm here, I'll be there in 2 hours!"
"Director, I'm here, I'll be there in 2 hours!"On the eighth day of the new year, Lao Hou, who was squatting at home, rushed to a factory in Zhejiang, and the workshop director who rushed to make goggles was very excited.
.
.
.
.
When it was finally repaired, the tired old Hou saw more than a dozen missed calls on his mobile phone, and his heart was full of guilt
.
When it was finally repaired, the tired old Hou saw more than a dozen missed calls on his mobile phone, and his heart was full of guilt
.
"Mom, you have to wear masks and wash your hands more.
You may think this is a story, hasn't the construction started yet on the eighth day of the new year? Can't you serve the business for a while? However, this is a true portrayal of Topstar's customer service department during the epidemic
.
Spring Warming Action Helps Resumption of Production
Spring Warming Action Helps Resumption of ProductionSince the outbreak of the new coronavirus in China, the prevention and control of the epidemic has become a top priority, and many companies have decided to postpone the start of construction
.
Since the outbreak of the new coronavirus in China, the prevention and control of the epidemic has become a top priority, and many companies have decided to postpone the start of construction
.
Work together, work together
Work together, work togetherIn response to the problem of inconvenient communication or service between suppliers and suppliers during the epidemic, Topstar has specially customized "Tuogong Online" and "After-sales Package" services for customers, which can help 10,000 customers online 24 hours a day to solve a complete set of equipment evaluation, maintenance, For maintenance problems, no matter when or what kind of after-sales, customers can report through [After-sales Extension], so that their enterprises can resume production without worry and ensure normal operation
.
In response to the problem of inconvenient communication or service between suppliers and suppliers during the epidemic, Topstar has specially customized "Tuogong Online" and "After-sales Package" services for customers, which can help 10,000 customers online 24 hours a day to solve a complete set of equipment evaluation, maintenance, For maintenance problems, no matter when or what kind of after-sales, customers can report through [After-sales Extension], so that their enterprises can resume production without worry and ensure normal operation
.
After-sales extension platform: After- sales extension platform:
1.
24-hour online after-sales service
.
2.
The customer requests for repair, and the service desk responds within 10 minutes
.
3.
The service is transparent, and customers can check it at any time
.
4.
Provide equipment management services for customers
.
Service Package:
Service Package: Service Package:1.
Guarantee for the normal use of over-guaranteed equipment
2.
Train customers' technicians to improve equipment utilization
3.
Equipment maintenance plan to extend equipment life
.
4.
Provide equipment management services for customers
.
Three major entrances for after-sales extension:
Three major entrances for after-sales extension: Three major entrances for after-sales extension:The current is a critical period for epidemic prevention and control.
Topstar will actively respond to the call of the state, fulfill the responsibilities and responsibilities of a manufacturing enterprise, and work together with the people of the country to win the epidemic prevention and control war! For Topstar, the only thing to do is to serve customers wholeheartedly
.
Hope the epidemic will pass soon, Hubei, come on! Go China!
