Zhongke Refining & Chemical's first-class quality service starts the market brand

China Petroleum & Chemical News.
com "We use Zhongke Refining and Chemical polyethylene product HD55110 to make heat shrinkable film.
Zhongke has good service and excellent product quality.
We are very satisfied
.

" said Mr.

Since the beginning of this year, Zhongke Refining & Chemical has attached great importance to polyolefin product customer service, and organized the operation department to actively connect with the South China Branch of Chemical Marketing and customer manufacturers to provide trial products and analysis and testing services
.

For product use and service, establish a fast channel for customers, understand customer usage through methods such as on-site visits and video docking, and collect problems in the use process in a timely manner, reply in time, answer all questions, and assist in optimization

With the goal of solving actual problems, the professional and technical personnel of the operation department quickly complete the cause investigation of product quality problems, form an analysis report, and propose targeted optimization measures, through "information collection, optimization and adjustment, continuous tracking, re-optimization and re-adjustment" The cyclical work process ensures that the polyolefin products of Zhongke Refining & Chemical Co.
, Ltd.
meet the needs of customers
.

Since this year, we have promoted PE100 pipe material XS10N, high-impact copolymer EP548T and other products to quickly establish a good reputation in the market, and initially made the brand of Zhongke Refining and Chemical Products

"As a device producer, quality is the foundation of an enterprise.
Only stable product quality can output good competitiveness, and finally form a loyal downstream user group to achieve sustainable development for the enterprise
.

" said Che Zhiyi, manager of the Second Division of Chemical Industry

In order to further improve the quality stability of polyolefin products, the operation department uses the "Five-star team" construction of Zhongke Refining and Chemical Company as a platform to carry out a "safety promotion and quality assurance" team labor competition, leading employees to proactively think and operate with precision
.

The operation department collects the performance parameters of products of different brands of each device every week, tracks the product quality process index stability (Cpk value) in real time, and adjusts the process quality of products in time to ensure the best performance between product batches and stabilize product quality.

　　The team successfully solved the problem that the analysis value of the bimodal membrane material HD55110 and the impact copolymer product EP548R was too small through the weekly Cpk value special competition
.

At the same time, the operation department pays attention to summary analysis, establishes a party member research team for quality problems, insists on analyzing and summing up once or twice a week, inviting skilled operators to participate, brainstorming and trend analysis reasons, identifying the problem, practically prescribing the right medicine, and optimizing the process plan , It quickly alleviates the problems of poor rigidity and toughness balance of impact-resistant series products, and burrs during the use of film materials

　　Since the beginning of this year, under the guidance of the group company, Zhongke Refining and Chemical Co.
, Ltd.
has initiated cooperation on new polyolefin products with well-known universities and scientific research institutes, jointly visited the market, analyzed specific needs with chemical marketing companies, locked customers in advance, and deepened customer customized services , Boldly introduce domestic advanced technology, customize new product development plans, effectively shorten the research and development cycle, and promote the orderly development of new products
.

As of the end of August, a total of 6 polyethylene and 14 polypropylene grades have been produced, including PE100 grade bimodal polyethylene pipe material XS10N, high melting index fiber material polypropylene PPH-Y38X, and high rigidity impact copolymer polypropylene special material EP540P And other products

　　Zhongke Refinery attaches great importance to the brand effect of polyolefin products, coordinates quality and innovation, actively seeks market problems, is brave to eat technological crabs, grasps quality stability on the one hand, and promotes product development on the other, accelerates the seizure of the tight chemical market and enhances the company's product market competitiveness , To start the market brand of Zhongke Refining & Chemical
.

(Chen Qin, Huang Jixing and Shen Jie)