3.15 Co-talk paint consumption environment bright leopard paint: the implementation of butler-style services

China Coatings Network
News: Yangchun March, the Year of the Sheep Spring Festival just after, many
ponsion enterprises
have started work, which also means that the annual "3.15 International Consumer Rights Day" is coming. Many
coatings
enterprises, distributors and industry people are looking forward to the "3.15" festival, looking forward to the paint industry to sound the alarm, bring a "clean up" of the fresh wind.
3.15 total words paint consumption environment bright leopard paint: the implementation of butler-style services
2015, according to the China Consumer Association "hand in hand to treat, enjoy consumption" theme, combined with the recent hot spots in the paint industry, HC
Coatings Network
editing team once again to the paint elite around the investigation call, together to chat about after-sales service, rights, maintain the industry's good consumer environment.
3.15 Total words paint consumption environment bright leopard paint: the implementation of butler-style services
Guangzhou Liang Leopard Coatings Technology Co., Ltd. chat about today's paint consumption environment:
1. The introduction of the new consumer law a year, you think the paint industry's overall consumption environment changes?
: With the introduction of the new law, the paint industry pays more attention to product quality, service, health and environmental protection and the authenticity of experience in the consumer environment, and consumers pay more attention to the function of environmentally friendly products and products.
2. How is your company's service system (especially after-sales service) set up, what are the advantages over other enterprises?
bright leopard paint: bright leopard for customers to implement butler-style services, a full range of design, production, testing, delivery, technical guidance, maintenance of the entire process of technical support and consulting services. Bright Leopard company in line with the customer to solve the problem, to the actual needs of customers as the starting point, only through strict management, quality assurance, quality service can get a good market return, the products produced by enterprises can become a real consumer trusted products, the enterprise's brand building to promote the role, which is also the fundamental survival of the enterprise.
. What will your company do if the consumer is not satisfied with the purchase of the product (product quality or service attitude issues) and expresses his or her interest in defending the rights?
Liang Leopard paint: consumer dissatisfaction must have his reasons, first of all, as a manufacturer, we will listen carefully to the views of consumers, to calm consumer sentiment, through verification confirmed that our product quality problems or services are not satisfied, we will be in accordance with the company's relevant procedures immediately deal with, as soon as possible to give customers a satisfactory solution. If it is not because of the quality of the company's products or services and other issues, we will also be within the scope of ability to help consumers solve problems as far as possible.
. The consumer environment of coatings needs to be maintained by both buyers and sellers, what do you think consumers should be aware of when purchasing paint products and services?
Bright Leopard paint: consumers in the purchase of paint products need to pay attention to whether the seller can produce a valid qualified documents, testing reports, etc. , in terms of services, whether the paint products can experience on-site, whether there is technical guidance, such as a set of after-sales service.
. In recent years, coating e-commerce has become popular, how do you think to deal with the quality of products or services in online shopping coatings?
Bright Leopard paint: First of all, manufacturers in the production of strict control, there is a fixed point of after-sales technology one-stop service, put an end to product quality problems, guide users to do a good job in construction, in the final analysis or to have a sound supporting service system.
. What do you think you can do better to create a good and worry-free consumer environment for consumers, in addition to legal protection and self-discipline?
: The maintenance of the consumer environment requires not only national laws and self-discipline of enterprises, but also consumer awareness of health and environmental protection, which is very important. The consumption environment can not be maintained unilaterally, it requires the joint efforts of consumers and enterprises to maintain and develop.
, director of sales of Bright Leopard paint,
3.15 is coming to contribute to the development of the industry! Interested parties can answer the above 6 questions, will send a message to the author, contact the author (email: chenjiazhen@hc360.com, or QQ:1150391061).
for excellent opinions, we will be in the HC paint network home page, micro-blog, WeChat, "3.15" topic and other platforms free display, welcome paint enterprises and industry people to seriously consider and actively participate in the investigation activities! This is also to show paint enterprises,
paint brand
and paint characters a great opportunity and platform, hasten duang duang move up, HC paint network called you to do investigation!
addition, you can enter the online survey to fill in the statement: