Anhui aims to improve medical services with the "Top Ten Goals"

how to let the common people see a doctor less queue, check less running road, first aid more efficient, hospital more worry- Recently, Anhui Provincial Health and Health Commission in the previous introduction of the "improvement of medical services on the basis of 66 basic requirements", the establishment of a sound "four supervision and one assessment" normal supervision mechanism, aiming at the "top ten goals" to improve the public's feelings of medical treatment.
the introduction, since this year, Anhui Provincial Health And Health Commission on 13 provincial hospitals carried out 25 covert visits to the inspection, found 397 problems, in the form of information special report for the province's notification. At present, 121 have been corrected, 209 have achieved phased results, 67 are being corrected, the provincial hospital industry's new style of preliminary display.
tao Yisheng, director of Anhui Provincial Health and Health Commission, said Anhui will continue to carry out non-greeting, non-bright identity, direct access to the diagnosis and treatment area, direct access to patients of the normal covert inspection. Immediately notify the problems found, implement inventory management, time-limited rectification, follow-up question effect, reconciliation and write-off number. At the same time, play the role of social supervision, the formation of health and health style of social supervision commissioners, medical ethics and medical services to carry out all-round normal social supervision. The province has selected 50 provincial hospital social supervision commissioners from among deputies to the National People's Congress, CPPCC members, media journalists, legal workers and the general public through democratic recommendation and social selection, and the next step will be for each city and county to select and form a team of thousands of health and health social supervision commissioners in the province.
, 192 hospitals in Anhui have carried out online monitoring of satisfaction. The province will rely on the national hospital satisfaction online monitoring platform, the province's public hospitals above the second level to carry out real-time patient and staff satisfaction survey, regular notification and release of public hospital satisfaction evaluation results. We will promote the continuous deepening of comprehensive reform in public hospitals through the implementation of the four supervision mechanisms of the normalization of covert visits, the normalization of social supervision, the normalization of satisfaction evaluation, the normalization of investigation and notification, and the performance appraisal of public hospitals.
, Anhui Provincial Health and Health Commission has formulated "66 basic requirements for improving medical services", involving service attitude, registered payment, diagnosis and treatment process, auxiliary examination, voluntary service and other aspects. Tao Yisheng said that Anhui will be through a series of efforts to achieve less waiting for medical treatment, less running errest, more efficient first aid, more worry in hospital, more standardized diagnosis and treatment, more thoughtful care, more convenient dosing, more convenient settlement, more considerate service, smoother communication "Ten Goals."
"To improve the patient's feelings of medical treatment, and gradually achieve the 'top ten goals', is to let patients feel honest and friendly, patient and meticulous, comfort help, more temperature of humane care." " (Health News)