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    Home > Coatings News > Paints and Coatings Market > BASF wins further award from BMW's after-sales consulting program

    BASF wins further award from BMW's after-sales consulting program

    • Last Update: 2020-04-07
    • Source: Internet
    • Author: User
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    recently, BMW for the after-sales service process upgrade (sheet spray) project satisfaction survey and the annual project results assessment, BASF automotive repair paint value-added service team as BMW's exclusive designated value-added service consulting team, in this assessment of overall satisfaction received up to 9.8 points, and a number of consultants won the title of senior consultant and excellent consultantBMW after-sales service process improvement (sheet spray) project is BMW main plant for its authorized car repair station to improve the performance of sheet spray performance of the after-sales service improvement projectSince 2012, BASF has been a designated supplier to BMW, providing on-site coaching to BMW's car repair stations to help the site improve operational efficiencyIn 2019, BASF assisted BMW's mainframe in providing after-sales service improvement consulting services to up to 40 service stationsproject satisfaction received high evaluation
    the improvement of the service of the automotive repair station and BMW regional managers to BASF value-added service team made a high evaluation of the last year' contribution, evaluation dimensions, covering all aspects of the service, the overall average score of 9.8 high5 best consultants stand out
    in the "2019 BMW after-sales service consulting project best consultant" selection, BASF automotive repair paint value-added service team, a total of 2 consultants were awarded the "senior consultant" title, 3 consultants won the "excellent consultant" titlecontinue to work hard to help your business fly
    BASF's value-added services team will continue to provide high-quality consulting for BMW's after-sales service process upgrade (sheet spray) projects in 2020Although it is temporarily unable to reach the store due to the impact of the outbreak, BASF has launched remote tutoring in some stores to provide professional consulting services to help improve the construction efficiency of the site, and more than 60 sheet spray workshops are expected to benefit from the project by 2020!
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