Marketing: telemarketing skills in paint marketing

Core tip: telemarketing is a kind of direct marketing mode It is a way to achieve planned, organized and efficient expansion of customer base, improvement of customer satisfaction, maintenance of customers and other market behaviors through the use of telephone, fax and other communication technologies It's usually the salesperson who sells goods and services to potential customers by phone With the continuous development of communication technology and information technology, with the popularity of television, telephone, fax and Internet, consumers have gradually learned how to understand the information of their own needs through these media, so that consumers do not have to get the shop to buy Paint agent, top 10 Chinese wall paint brands Recommended introduction: interior wall paint and exterior wall paint can achieve beautiful, clean and pleasant effects, but the effects in different environments are different, so the color of the paint will be different There are ten brands of Chinese paint, ten brands of global paint, ten brands of Chinese wall paint, and ten brands of Chinese paint, Famous trademark of Chinese paint and coating In private rooms, most of us choose according to our own personality, personal hobbies and living habits The younger generation will choose the interior wall paint with rich colors and bright colors, while the older ones will have some working experience Paint Home News: telemarketing is a direct marketing mode It is a way to achieve planned, organized and efficient expansion of customer base, improvement of customer satisfaction, maintenance of customers and other market behaviors through the use of telephone, fax and other communication technologies It's usually the salesperson who sells goods and services to potential customers by phone With the continuous development of communication technology and information technology, with the popularity of television, telephone, fax and Internet, consumers have gradually learned how to understand the information of their required items through these media, so that consumers can buy things without having to get a shop, and can also reach the required items at home through these media 1、 Pre sales preparation: prepare the content before the phone sales, prepare the content you want to express (i.e the introduction of the promotional products), and it's better to organize it in writing, so as to avoid forgetting your call content due to the ups and downs of emotions during the call, so it's better to prepare in advance to maximize the significance of the call 2、 To speak sincerely, only sincere people can win trust First of all, we should start from the basic factors such as the customer group, industry and scale of the company, try our best to understand the comprehensive information of the industry, communicate with customers from the overall situation, and let customers feel that you are professional Secondly, when selling products, you should start from the reality and not exaggerate, so that your language is full of credibility, and sincerely promote and answer customers' questions 3、 Smile is like keeping yourself in a smiling state all the time When you speak with a smile, the voice will also convey a very pleasant feeling It will naturally become friendly in the customer's ear, so that every phone call will maintain the best texture, and help you enter the customer's world at the fastest speed 4、 The speed, tone and tone of voice should be controlled in the phone, and the moderate speed and volume should be adopted After identifying the language characteristics of the other party, adjust your own volume and speed to make the customer feel that you and him are an audio, which can shorten the communication distance Because telemarketing will face different people in different regions, it may be different in language In this way, it is generally required to start a conversation in Mandarin If the dialect used by the other party happens to be the same, you may as well communicate in the dialect of the other party, which will give the other party a sense of amiability and shorten the distance between the two parties in the conversation 5、 Pay attention to each other's words and be good at listening In telemarketing, some customers have clear requirements for the products they want to buy, which requires that you must pay attention to listening to the customers, actually combine your products to promote, and remember to blindly want to push their own products and unreasonably interrupt customers, which is an impolite behavior, and may also make you lose a customer Key words: paint telemarketing skill "children's paint" is pure hype without this classification in the national standard It's better than the time of technical innovation to promote the rapid development of the same kind of information Four new buildings and prefabricated buildings launched in spring at Beijing old national exhibition On December 1, these things you don't know are losses! Tailai paint held a meeting on strengthening safety management in production Zhu Houju: the 13th five year plan of paint should make a leap from quantity to quality Hualong paint participated in the formulation of the national standard of interior wall paint for children's room decoration It turns out that you are such a cabaret: the national standard of children's paint has passed the examination Jade paint will enlarge the pollution of home decoration Jade paint will lead the household New fashion of health preservation · Liaoning sampling inspection is all qualified Let's see where is the paint industry on November 30 Zhangzhou announced the sampling inspection of paint products The home of 5 batches of interior wall paint unqualified paint is news and paint, diatom mud, paint paint, paint technology, fire retardant paint, diatom mud, paint, paint technology, Decoration knowledge and effect drawing of fireproof coating,