Paint knowledge: paint sales do not track, everything is empty!

Core tip: as a sales person, do you insist on tracking your customers? What kind of strategy should you take in the tracking process? What are the misunderstandings? If you don't track your sales, everything will be empty! Customer tracking strategy 1 Take a more special tracking method to deepen the impression of customers on you; 2 Find a beautiful excuse for each tracking; 3 Pay attention to the time interval between two tracking, too short will make customers bored, too long will make customers forget, the recommended interval is 2-3 weeks; 4 Do not show your strong desire for each tracking, adjust your attitude, try to help customers solve their problems, understand what your customers are thinking recently? Work progress Which is the price of Dajin diatom mud Recommended brief introduction: which is the price of Dajin diatom mud? How to buy genuine diatom mud? Guangdong diatom mud agent suggests placing a basin of cold water in the air conditioning room, so that the diatom mud wall can breathe effectively The feature of the breathing wall is obvious When the indoor air is dry, the diatom mud wall will release the absorbed water quickly Put it out to help regulate the indoor dry humidity It is suggested to place a basin of cold water in the air conditioning room, so that the wall of diatom mud can breathe effectively The feature of the wall that can breathe is obvious When the indoor air is relatively dry, the wall of diatom mud will absorb the water Paint Home News: as a sales person, do you insist on tracking your customers? What kind of strategies should be adopted in the tracking process? What are the misunderstandings? If you don't track your sales, everything will be empty! Customer tracking strategy 1 Take a more special tracking method to deepen the impression of customers on you; 2 Find a beautiful excuse for each tracking; 3 Pay attention to the time interval between two tracking, too short will make customers bored, too long will make customers forget, we recommend the interval of 2-3 weeks; 4 Do not show your strong desire every time you follow up, adjust your attitude, try to help customers solve their problems, understand what your customers are thinking recently? How is the progress of the work? The key points of customer psychology and the relationship between them 1 The degree of product understanding; 2 The attitude of product recognition and satisfaction; 3 Do you have purchase demand? 4 Do you have purchase intention? There are two mistakes that should be avoided in customer communication 1 The explanation of products is voluble, and many salesmen can't grasp the key points to meet customers As soon as they come up, they start to talk about the selling points of products from the beginning to the end, and they are voluble Finally, the customer's reply is to consider Customers often buy products not because of all the selling points, but one or two of them, sometimes even the opposite, the more selling points, the more likely to cause problems Salesmen should first find out the needs of customers, and then meet the needs of customers according to the selling points of products Of course, explaining the selling points of products is also a way to tap the needs of customers, but do not explain for the sake of explanation Explain the products to customers purposefully and purposefully 2 Trapped by the customer's problems, we can't guide the customer to buy the salesperson to know that the more questions the customer raises, the greater his purchase demand, and the stronger his purchase intention But there must be a premise, that is, whether the customer's question is true or not, if it is false, then the customer is creating difficulties or perfunctory to you Some salesmen never consider whether the customer's questions are true or false As long as they answer all the questions, they are finally trapped by the customer's questions If the customer asks me some questions, I will consciously consider whether the question is true or false What is the purpose of the question? If it is a real question, I will patiently answer it for him, otherwise I will avoid it The way to judge whether a customer's problem is true or false is to assume that the problem has been solved and whether the customer will buy For example, the customer said, "your products do not have good after-sales service." I said, "if you are satisfied with our after-sales service, have you decided to buy it?" If the customer's answer is yes, then the question is the real one 2 The counter question method is to let the customer solve the problem after the customer raises the problem For example, the customer said, "your products do not have good after-sales service." Then I said, "what kind of after-sales service do you think you can be satisfied with?" if the customer puts forward specific requirements, then this question is a real one 3 Transformation method is to turn the questions raised by customers into a selling point For example, the customer said, "your products do not have good after-sales service." Then I said: "your worry is right Our after-sales service is not perfect But you need to know that we have the least complaints from customers, which means that our quality is the most guaranteed Which one would you choose for quality and after-sales service? "Four common mistakes in the sales mind 1: if you don't have skills, you can't do well in sales When you start to do sales, you think skills are very important, you need to learn skills and people's gestures and tone The more you learn, the more tired you are, the less confident you are In the past, some managers asked us to recite words and quit reciting as they told us, but I always felt like I had a clamp on my mouth, and I didn't speak like I did At last, I didn't dare to speak Two words "hard" On the surface, a sales representative who looks familiar and doesn't speak very well can do the same Because many bosses like this kind of people and feel relieved to do business with them In addition, most of such people are practical, conscientious and resilient, and such quality is also more suitable for sales 2： Only by looking for senior management, can we make a business When we do sales, we all advocate looking for decision makers and key people But not all key people are bosses Especially in some large enterprises, their department managers have certain decision-making power Moreover, the business of the chief executives of large companies is very busy, and it is usually difficult to meet them Small companies are not all the same Now there are many family businesses in China, and the boss's lover, relatives and friends may influence the results of the list Therefore, sometimes the list doesn't go well, we can consider starting from the key people who have influence on it, and indirectly achieve the goal At the same time, we should pay close attention to these sub key people around the key people, if possible, strive for their support, even if not, we should make them neutral, and then suffer from endless troubles 3： Customers have fixed answers to their questions Many talented sales managers compile their own experience into pamphlets and send them to their subordinates They also told me that it took them a lot of effort to make it up They must recite it all and master it at least 80% Many sales representatives regard it as the Bible and think it is the best answer Actually not Because first, each customer's temperament and cultural background are different, the time of each visit and the surrounding environment are also different, things are constantly changing, and only in specific occasions, some scripts are more effective Some people like you to talk business with them as a joke or a friend, while others like to talk professionally If you only recite one kind of script, you won't use it flexibly Then you will be very passive So you can understand the answer to each question These things are like your weapons Which one is better to use when you go to battle 4： More praise to customers will lead to more signers They are emotional animals, not robots So if you think that just praise can win the order, you are wrong Some people like to hear you say something that sounds real and euphemistically reflects their shortcomings at some time They think that's how you are a real friend and you can make friends Properly say some objective shortcomings of the other party, help it improve, can also win the respect of customers Remember: sales is a person to person activity, must be flexible and flexible! 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