Zhuzhou City Bureau of Industry and Commerce from January to August to accept 47 complaints of decoration.

China Paint Network
News:
days ago, reporters from Zhuzhou City Bureau of Industry and Commerce 12315 command center was informed that from January to August this year, the Municipal Bureau of Industry and Commerce through 12315 through train to accept 47 complaints about home decoration, involving 10 related enterprises.
construction quality and after-sales service into a complaint hot spot
as a typical industrial city, Zhuzhou more and more busy office workers to love home to the decoration company. Due to the lack of understanding of the decoration industry and can not be separated from the decoration company, by the home building materials and decoration services caused by the dispute is not uncommon. Zhuzhou City Bureau of Industry and Commerce 12315 command center, the person in charge of the public complaints mainly focused on the construction quality and after-sales service two links. Zhuzhou City Decoration Industry Association: the public decoration problems, welcome to "fine
In fact, the home decoration industry has been the above-mentioned issues have been paid attention to by the relevant departments. At the beginning of May this year, Zhuzhou City Housing and Urban-Rural Construction Bureau and Zhuzhou City Decoration Industry Association jointly issued the Zhuzhou Interior Decoration Project Construction Contract, for Zhuzhou home improvement industry business activities put on a "tight spell." The contract focuses on, compared with the previous decoration companies bring their own home improvement contracts, more emphasis on the qualifications of enterprises, the qualifications of practitioners, construction duration and other aspects. Consumers in the domestic wear company to sign a standardized contract can effectively reduce contract disputes, safeguard the legitimate rights and interests of consumers, but also regulate the Zhuzhou homewear industry service behavior. Jiang Lixin, president of Zhuzhou Decoration Industry Association, said that in order to protect the legitimate rights and interests of consumers in home decoration, consumers in the choice of home improvement company, first of all, to see whether the company has a business license, fixed business premises, but also to see whether it obtained the construction authority issued by the construction professional contracting certificate, or by the industry association issued by the home decoration qualification certificate; After the company's various activities and preferential programs, then make a decision, deposit, again, carefully sign the contract and contract accessories, especially the project content and quantity, quality standards, materials brand, engineering cost, payment method, duration, after-sales warranty and breach of contract liability should be clearly defined; In order to facilitate the public to defend their rights, the city decoration association reminded: the public should use zhuzhou City Housing and Urban-Rural Construction Bureau and Zhuzhou City decoration industry association jointly supervised the "Zhuzhou interior decoration project construction contract", in the event of a dispute, staff members can be in accordance with the relevant provisions of mediation. At the same time, in the event of decoration disputes, members of the public can collect relevant drawings as reference documents to solve the problem.